Handshake

Handshake

Enterprise Customer Success Manager

San Francisco, CA · Full-time

Sponsorship not specifiedDetected 20 days ago
UX ResearchProject ManagementAccount ManagementProcess ImprovementCustomer SuccessResearch

About the role

  • Establish strong relationships with external stakeholders and translate business needs into Handshake solutions
  • Leverage data to inform decision-making and refine early talent recruiting ROI strategies
  • Has a high level of comfort facilitating meetings and delivering product training(s) with external customers

Requirements

  • Has a minimum of 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management within a high growth B2B SaaS, AI, or tech company
  • Has a high degree of collaborative spirit
  • Has a high degree of technical aptitude

Compensation

  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

Benefits

  • Handshake delivers benefits that help you feel supported and thrive at work and in life.
  • The below benefits are for full-time US employees.
  • 🎯 Ownership: Equity in a fast-growing company
  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
  • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
  • 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
  • 📚 Growth: $2,000 learning stipend, ongoing development
  • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
  • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your
  • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
  • Build a massive, fast-growing business with billions in revenue
  • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Company info

  • Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know.
  • Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
  • In 2025, we started Handshake AI and built the fastest-growing AI data business in history.
  • We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data.
  • We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
  • Team outings & referral bonuses
  • Develop relationships with senior stakeholders of our customers and deeply understand each customer's business goals, objectives and needs

This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.