Handshake
Enterprise Customer Success Manager
San Francisco, CA · Full-time
Sponsorship not specifiedDetected 20 days ago
UX ResearchProject ManagementAccount ManagementProcess ImprovementCustomer SuccessResearch
About the role
- Establish strong relationships with external stakeholders and translate business needs into Handshake solutions
- Leverage data to inform decision-making and refine early talent recruiting ROI strategies
- Has a high level of comfort facilitating meetings and delivering product training(s) with external customers
Requirements
- Has a minimum of 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management within a high growth B2B SaaS, AI, or tech company
- Has a high degree of collaborative spirit
- Has a high degree of technical aptitude
Compensation
- 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
Benefits
- Handshake delivers benefits that help you feel supported and thrive at work and in life.
- The below benefits are for full-time US employees.
- 🎯 Ownership: Equity in a fast-growing company
- 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
- 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
- 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
- 📚 Growth: $2,000 learning stipend, ongoing development
- 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
- Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your
- Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
- Build a massive, fast-growing business with billions in revenue
- 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
Company info
- Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know.
- Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
- In 2025, we started Handshake AI and built the fastest-growing AI data business in history.
- We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data.
- We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
- Team outings & referral bonuses
- Develop relationships with senior stakeholders of our customers and deeply understand each customer's business goals, objectives and needs
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This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.