gategroup
Operations Supervisor
Schiller Park, IL, USA · Full-time
Sponsorship not specifiedDetected 12 days ago
RESTWordPressLeadershipCommunicationTime ManagementMentoringMicrosoft Office
About the role
- The position is responsible for supervising employees in the dish/EPA, pre-load, liquor/beverage and transportation areas.
- Passion - Hospitality, in its purest form, comes down to a single, core principle: care.
- We do everything with thoughtfulness, attention, and care. - We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibilities
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
- Manages work flow balancing - - the division of responsibilities amongst employees on each shift.
Requirements
- Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
- Responsible for maintaining daily temperature logs and other logs and reports as required.
- Compliance with all company required policies, procedures and processes including but not limited to required training
Nice to have
- High School Diploma or GED required.
- Associates degree preferred.
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
Skills
- Current or previous labor relations experience is a plus, but not required.
- Ability to train others required.
- Must have the ability to give negative and positive feedback to employees on a daily basis.
- Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
- Strong organizational, analytical, communication and leadership skills required.
- Basic computer skills with working knowledge of Microsoft Office products required.
- Ability to obtain ServSafe Certification required.
- ServSafe Certified preferred
- Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.
- (Certification, Licenses and Registration)
- Language / Communication
- Job Dimensions
Compensation
- 60,000.00 /Per Year
Benefits
- Company sponsored life insurance
- Medical, dental, vision plans
- Voluntary short-term/long-term disability insurance
- Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
Company info
- Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies
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