Everlaw

Renewals Specialist

Oakland, California, United States · Full-time

Work authorization required$69k-$103kDetected 83 days ago

SalesforceForecastingOnboardingCustomer SuccessResearchCommunicationPublic Speaking

About the role

Everlaw is seeking an experienced Renewals Specialist to begin our journey toward a contract renewal center of excellence.
You'll be the first hire in pursuit of a larger, specialized team, to prove out the concept of opportunity management efficiency.
Our company culture is open and vibrant and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals.

Become a go‑to expert on our Quote‑to‑Cash systems, billing models, and internal tech stack (Salesforce, Gong, Ironclad, Gainsight), quickly building the context needed to manage renewals efficiently.
Own the end‑to‑end T‑120 renewal motion, from creating and maintaining the renewal plan to tracking milestones, coordinating internal stakeholders, and ensuring deals are executed on time.
Drive operational close for renewals, shepherding agreements through Ironclad, confirming dates and terms, obtaining signatures, managing slips or extensions, and keeping opportunity and quote data accurate.
Partner closely with AEs and CSMs to clarify quote ownership, dates, products, and amounts; manage auto‑renew settings and manual renewals; support churn reporting and reasoning; and act as a billing expert for complex or edge‑case customer scenarios.
Identify and implement process improvements across renewal operations to increase efficiency, reduce risk, and elevate the overall customer experience.

You have at least 3 years of experience as a Renewals Specialist within a SaaS environment.
You are deeply customer‑centric and commercially minded, using your understanding of company economics to weigh risks and tradeoffs and make sound, in‑the‑moment decisions.
You are authorized to work in the United States
You are confident in using AI to expedite processes.

The final offered salary will be dependent upon many factors including the candidate's experience and skills.

The annual base salary for this position is between $68,800 - $103,200, with a bonus of between $17,200 - $25,800, representing a 80/20 compensation split.
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Find out more about our Benefits and Perks
Flexible work-from-home days on Tuesdays and Fridays

You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for this role.

This listing is sourced directly from Everlaw's careers page and normalized into a canonical job model.