Lowe's
Market Delivery Support Specialist
Atlanta North, GA (XDT) 3965
Sponsorship not specifiedDetected 9 hours ago
Supply ChainLogisticsCustomer SupportCommunicationProblem SolvingAdaptabilityMicrosoft Office
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odds of building a lasting career here
32Risky
Cap-exempt (no lottery)0
Sponsors this role60
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.
- Lowe's is dedicated to service, which begins with serving our associates.
- Apply today and start your career on a strong foundation.
Responsibilities
- Proactively manage and resolve customer issues, including escalations and Executive Care cases.
- Manage "Save the Sale" opportunities to recover potential lost revenue.
- Collaborate with stores, vendors and distribution centers to ensure inventory integrity and on-time deliveries.
- Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules.
- Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims.
- Input and manage claims (e.g., property damage) into Lowe's claims portal.
- Foster strong relationships with Pro partners and vendors.
- Use Microsoft Office and other applications effectively to support day-to-day operations.
- 1-2 Years in customer service or support roles
- Ability to read, write, and perform basic math skills
Requirements
- Experience with Inventory, processing returns and communicating with vendors
Nice to have
- Proficiency in Microsoft Office Suite Preferred Work Experience
Benefits
- Lowe's team members enjoy exceptional benefits and opportunities to grow their skills.
Company info
- Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada.
- Communicate with customers to capture feedback and enhance the in-home delivery experience.
This listing is sourced directly from Lowe's's careers page and normalized into a canonical job model.