Salesforce

Lead Qualified Success Architect

California - San Francisco

Sponsorship not specified$171k-$273kDetected 5 days ago

JavaScriptHTMLCSSAgentic AISalesforceCRMRecruitingCustomer SuccessCommunicationProblem SolvingWriting

About the role

You'll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies

10+ years of Mid Market/Enterprise software experience
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Agentforce is the future of AI, and you are the future of Salesforce.
Excellent interpersonal, communication, persuasion, presentation and writing skills
Passion for making customers successful with software solutions

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Salesforce offers a variety of benefits to help you live well including:
time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The Lead Qualified Success Architect will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers.

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This listing is sourced directly from Salesforce's careers page and normalized into a canonical job model.