saferidehealth
Network Vendor Manager
United States
Sponsorship not specifiedDetected 20 days ago
LogisticsVendor ManagementLeadershipCommunication
About the role
- This is a high-impact role that blends vendor strategy, operational oversight, and people leadership.
- Monitor vendor activity to ensure adherence to compliance standards, including prevention of fraud, waste, and abuse
- Serve as the primary escalation point for ride-related issues, ensuring timely and successful resolution in partnership with internal teams
Responsibilities
- In this role, you will drive performance, accountability, and growth across our provider network while ensuring alignment with SafeRide's mission to reduce barriers to care.
- You will not only manage top-tier transportation providers but also mentor a team of Network Specialists, elevate service delivery standards, and influence how our network evolves to support long-term business goals.
- Build and manage strategic relationships with transportation providers, aligning their business goals with SafeRide's performance expectations and growth strategy
- Drive provider performance through regular scorecard reviews, SLA monitoring, and continuous feedback loops
- Collaborate with Complaints & Grievances (C&G) teams to implement corrective action plans and improve provider performance
- Lead, coach, and develop a team of Network Specialists, fostering accountability, performance, and professional growth
Requirements
- Minimum of 2 years of vendor management experience with a proven ability to build and maintain strong external relationships
- Strong communication skills (written and verbal), with the ability to effectively present, influence, and resolve challenges
- Experience monitoring and managing performance metrics (e.g., SLAs, scorecards, KPIs)
- Ability to think strategically, anticipate challenges, and align actions with broader organizational goals
Nice to have
- Bachelor's degree
- Experience working cross-functionally with multiple internal teams (e.g., operations, compliance, customer experience)
- Prior people management experience (direct management of employees preferred)
- Experience working with provider networks, logistics, or service delivery operations
Compensation
- We offer a remote-first work environment, competitive compensation, and comprehensive benefits including: Career growth and development opportunities in a mission-driven organization Competitive salary, annual bonus opportunities, and equit
Benefits
- SafeRide Health is seeking a strategic and relationship-driven Network Vendor Manager (NVM) to lead and optimize our most critical transportation provider partnerships.
- Partner with providers to expand geographic coverage while optimizing for quality, cost-effectiveness, and scalability
Company info
- SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America.
- SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers.
- This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process.
- SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country.
- Learn more at www.saferidehealth.com.
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This listing is sourced directly from saferidehealth's careers page and normalized into a canonical job model.