H&H
IT Support Technician - Helpdesk
Annapolis, Maryland, United States · Senior
Sponsorship not specifiedDetected 9 days ago
CybersecurityCustomer SupportAutoCADCommunicationCollaborationCivil 3DCompTIA
About the role
- The role requires regular in-person collaboration in our Annapolis office and occasional travel to other locations.
Nice to have
- Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Experience supporting technology within a civil engineering, architecture, construction, or other professional services environment, including Autodesk AutoCAD, Civil 3D, Bentley, or similar engineering applications.
- Experience administering systems within a medium-to-large enterprise environment.
- Relevant industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certified, or equivalent credentials.
- H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward.
- With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm.
- Troubleshoot desktops, laptops, mobile devices, printers, conferencing systems, connectivity, and business applications while delivering excellent customer service.
- Participate in technology deployments, office openings, system upgrades, and continuous improvement initiatives while recommending practical solutions to enhance IT operations.
This listing is sourced directly from H&H's careers page and normalized into a canonical job model.