Cemstone

Cemstone

IT Business Analyst

Mendota Heights, MN

Sponsorship not specified$50k-$70kDetected 30 days ago
AgileCRMAccount ManagementERPLeadershipCommunicationAdaptabilityOrganizational SkillsNetSuite

About the role

  • This role is responsible for system configuration, user management, reporting, and process improvements across a variety of platforms including ready mix dispatch system, truck telematics (Samsara, Digital Fleet), quality control applications and CRM/sales systems.
  • Essential Duties and

Responsibilities

  • The IT Business Analyst will work closely with business and IT leadership to gather requirements, administer core business applications, and deliver technology solutions that improve operational efficiency.
  • Administer and maintain core business systems, including user account management, role and permission configurations, workflows, scripts, and customizations.
  • Partner with business leadership to identify areas where new or improved technology solutions can increase efficiency and productivity.
  • Collaborate with business process owners to document current workflows and gather detailed requirements for enhancements and new functionality.
  • Develop and present user stories, process documentation, and requirements for review
  • revise based on feedback to finalize for solution design.
  • Support development and solution delivery teams by clarifying requirements, participating in Sprint planning, and performing quality assurance (QA) on prototypes and releases.
  • Create and maintain training materials
  • deliver in-person and virtual training sessions to users.
  • Build and maintain operational dashboards and reports, supporting business KPIs, productivity, and profitability analysis.

Requirements

  • 3+ years of experience in systems administration, business systems analysis, or a related IT field.
  • Experience with ERP platforms, preferably Oracle NetSuite, including administration, customization, and user support.
  • Excellent verbal and written communication skills, with the ability to translate between technical and non-technical audiences.

Nice to have

  • Familiarity with system integration concepts (e.g., APIs, connectors, middleware) a plus.
  • Experience managing SaaS application environments a plus.

Compensation

  • $50,000-$70,000 annually

Benefits

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Retirement Plans
  • Wellness Program
  • Education Assistance

Company info

  • If you are interested in becoming part of our team, please apply online today.
  • We are proud to be an

Equal opportunity

  • Equal Opportunity Employer.
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This listing is sourced directly from Cemstone's careers page and normalized into a canonical job model.