Hercules AI
Technical Customer Support Lead
San Francisco
Sponsorship not specified$100k-$150kDetected 8 days ago
Customer SupportCommunication
About the role
- Hercules (hercules.app http://hercules.app) is an AI app builder like Lovable, Replit, Base44.
- Hercules' operating principles guide how we make decisions every day.
- Most of them are specifically choices that we as a company unique prioritize and so can be learned on the job.
Responsibilities
- Build/maintain AI automations to 10x your output
- Maintain our knowledge bases
- Build automations to summarize voice of customer and product feedback to the full company
Requirements
- has extensive experience with Stripe
Compensation
- What's the compensation?
Benefits
- Healthcare, vision, and dental
- Take what you need vacation policy
Company info
- has coded before (or vibe coded)
- has successfully built AI automations before
- We are looking for a technical customer support specialist to come lead our support team at Hercules.
- Our bias for action speeds our learning and delights our customers.
- We strive for excellence.
- We are hungry.
- We are willing to work hard and break through walls to achieve the outcomes we want.
- We are willing to operate at any level to get things done.
- We are politely relentless.
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This listing is sourced directly from Hercules AI's careers page and normalized into a canonical job model.