Hercules AI

Hercules AI

Technical Customer Support Lead

San Francisco

Sponsorship not specified$100k-$150kDetected 8 days ago
Customer SupportCommunication

About the role

  • Hercules (hercules.app http://hercules.app) is an AI app builder like Lovable, Replit, Base44.
  • Hercules' operating principles guide how we make decisions every day.
  • Most of them are specifically choices that we as a company unique prioritize and so can be learned on the job.

Responsibilities

  • Build/maintain AI automations to 10x your output
  • Maintain our knowledge bases
  • Build automations to summarize voice of customer and product feedback to the full company

Requirements

  • has extensive experience with Stripe

Compensation

  • What's the compensation?

Benefits

  • Healthcare, vision, and dental
  • Take what you need vacation policy

Company info

  • has coded before (or vibe coded)
  • has successfully built AI automations before
  • We are looking for a technical customer support specialist to come lead our support team at Hercules.
  • Our bias for action speeds our learning and delights our customers.
  • We strive for excellence.
  • We are hungry.
  • We are willing to work hard and break through walls to achieve the outcomes we want.
  • We are willing to operate at any level to get things done.
  • We are politely relentless.

This listing is sourced directly from Hercules AI's careers page and normalized into a canonical job model.