Athletics

Athletics

Director, Ticket Solutions

Las Vegas, Nevada, United States · Director · Full-time

Sponsorship not specifiedDetected 34 days ago
StatisticsProduct ManagementProduct StrategyCRMInventory ManagementControlsCommunicationProblem Solving

About the role

  • They have a rich history, having won nine World Series championships and 15 American League pennants.
  • In addition to their success on the field, the A's also have a positive and dynamic work culture.
  • They have been recognized twice as the Front Office Sports, Best Employers in Sports.

Responsibilities

  • Support and execute the organization's long-term strategy to grow identified fans in attendance who transact across all transaction types, including ticketing, concessions, merchandise, parking, mobile ordering, and loyalty initiatives.
  • Drive initiatives that create frictionless fan experiences through technologies including mobile wallet integrations, facial recognition entry, mobile ordering, connected payments, and retail experiences.
  • Collaborate cross-functionally to ensure ticketing, commerce, sponsorship, marketing, stadium operations, and premium hospitality are aligned to overall organizational objectives.
  • Help develop future loyalty and rewards strategies designed to incentivize fan behaviors and drive repeat engagement.
  • Support day-to-day ticket solutions strategy, including inventory management, distribution, secondary market operations, and ticket technology integrations.
  • Partner with pricing and analytics teams to optimize pricing strategies, including future implementation of micro-pricing initiatives designed to maximize per-seat revenue opportunities.
  • Support ticket sales strategies and ensure operational execution across primary and secondary ticketing platforms.
  • Drive initiatives that increase digital payment and expand identified fan data opportunities throughout the ticket purchase and fan journey.
  • Partner closely with MLB product teams to support future system enhancements, app development, and emerging venue technology initiatives.
  • Manage and optimize third-party integrations across ticketing systems, mobile applications, payment solutions, POS systems, access control systems, and venue commerce platforms.

Requirements

  • 5-8+ years of experience in digital product operations, product strategy, digital customer experiences, and revenue-driving commerce initiatives.
  • Demonstrated experience managing or implementing complex technology ecosystems, including ticketing platforms, mobile applications, payment systems, POS integrations, or CRM systems.
  • Advanced proficiency in written and visual communication, with the ability to clearly communicate and synthesize complex ideas and information to diverse audiences across the organization.
  • Experience working with business intelligence tools, dashboards, reporting systems, and KPI development.
  • Strong understanding of consumer behavior and customer experience.

Nice to have

  • Bachelor's degree required
  • degree in Business, Product Management, Digital Commerce, Information Systems, Marketing, Technology Management, or a related field preferred.
  • Experience navigating complex digital ecosystems where technology platforms, digital rights, and product ownership are shared across multiple stakeholders is preferred.
  • Familiarity with league-governed digital environments and team-level digital commerce strategies is a plus.
  • Professional sports, live entertainment, or venue technology experience preferred.

Skills

  • Social Impact & Belonging are in our organizational DNA.
  • Our commitment to these values is unwavering - on and off the field.

Company info

  • The A's are a baseball team founded in 1901.
  • The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
  • The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive.
  • Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Equal opportunity

  • Consideration:
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Visa & Work Authorization

  • Collaborate cross-functionally to ensure ticketing, commerce, sponsorship, marketing, stadium operations, and premium hospitality are aligned to overall organizational objectives.
Apply directly at Athletics →Create a free account for alerts like thisView Athletics immigration profile

This listing is sourced directly from Athletics's careers page and normalized into a canonical job model.