Canva
Social Insights & Research Lead (12 Month Fixed Term Contract)
San Francisco, CA, United States
Sponsorship not specified$150k-$230kDetected 7 days ago
Data AnalysisCanvaResearchCollaboration
About the role
- The MSG Research & Insights team sits at the intersection of data, culture, and strategy.
- We translate signals from social media, audiences, and the market into clear recommendations that shape how Canva shows up in the world.
- Our work touches teams across Marketing, Brand, PMM, Campaigns, Social, and Strategy - locally and globally.
Responsibilities
- Join the team redefining how the world experiences design.
- You'll own a mix of social listening, qualitative and quantitative research, and competitive intelligence - turning complex data into stories that drive decisions.
Requirements
- You'll need strong instincts for both the "what" and the "so what," and the ability to flex between a fast-turnaround Slack brief and a rigorous research study.
- Where and how you can work
Nice to have
- Running social listening analysis covering campaign performance, key moments, cultural trends, and competitor activity, informing strategies and decisions from the brand, product marketing and social teams
- Designing and executing qual and quant research, including surveys, concept tests, and audience studies, in partnership with brand, product marketing, and campaigns teams
- Producing rapid intelligence reports and dashboards for key launches, events, and competitive moments, stitching multiple data sources together for a more cohesive view of public chatter and sentiment.
- Translating complex data into clear, stakeholder-ready insights and recommendations
- Contributing to a global reporting framework, working with regional teams to ensure consistency
- Have 8+ years in a social listening, market research, or consumer insights role
- Have hands-on experience with social listening tools (Meltwater preferred
- Sprout Social or similar)
Compensation
- The target salary range for this position is $150,000 to $230,000 USD.
Benefits
- At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region.
Company info
- This role sits within a growing insights function with broad cross-functional reach.
- This isn't a pure analytics role.
- Other stuff to know
- We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.
- We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
- Please note that interviews are conducted virtually.
- Check out lifeatcanva.com for more info.
This listing is sourced directly from Canva's careers page and normalized into a canonical job model.