Acrisure
Collections Support Clerk
709 S Harbor City Blvd, Suite 300 - MELBOURNE, FL
Sponsorship not specifiedDetected 11 days ago
AccountingExcelCustomer SupportResearchLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingTime ManagementOrganizational SkillsMicrosoft OfficeUnderwriting
About the role
- The ideal candidate is detail-oriented, highly organized, and demonstrates professionalism and reliability in all interactions.
Responsibilities
- Support the collections team in researching and reconciling customer account balances, payments, and discrepancies
- Maintain accurate and timely documentation of collection activities, research findings, and account status updates
- Perform routine account maintenance tasks, including data entry and updates to customer records
- Excellent organizational skills and the ability to manage multiple tasks and priorities
- At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact.
Requirements
- Strong written communication skills, with the ability to draft clear and professional correspondence
- Proficiency in Microsoft Office, particularly Excel and Outlook
- Ability to work independently while also contributing to a team environment
- Required Skills & Qualifications
- Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
Nice to have
- Familiarity with commercial insurance concepts such as premiums, commissions, and agency accounting
- Experience working with accounting systems or agency management platforms
- Integrity and professionalism
- Accountability and dependability
- Problem-solving and critical thinking
- Strong attention to detail
- Customer service orientation
- Time management and prioritization
Benefits
- Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
- We also offer our employees a comprehensive suite of benefits and perks, including:
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
- This list is not exhaustive of all available benefits.
- Employee Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Benefits may vary based on subsidiary entity and geographic location.
Company info
- This role is responsible for assisting with the resolution of outstanding balances, reconciling accounts, and supporting effective communication between internal teams, agency partners, and customers.
- Communicate professionally with internal stakeholders, carrier partners, and customers to obtain or clarify information
Equal opportunity
- Equal Opportunity Employer.
- We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
- Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
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This listing is sourced directly from Acrisure's careers page and normalized into a canonical job model.