Panorama Education

Senior Account Manager

United States · Senior

Sponsorship not specified$30k-$40kDetected 21 days ago

Account ManagementCommunicationPublic SpeakingAdaptability

About the role

You will engage with high-level stakeholders, including superintendents and C-suite executives, to ensure Panorama's value is maximized across all client interactions.
You thrive in fast-paced, high-stakes environments that require strategic thinking, creativity, and a solutions-focused approach.
You will leverage data insights, client adoption metrics, and best practices to deepen Panorama's footprint in each account.

Own and Drive Renewal Cycles: Lead renewals for your assigned portfolio, understanding budget cycles, funding sources, and contract nuances to secure timely renewals and identify growth opportunities.
Engage Clients Strategically: Conduct executive business reviews, outcome reviews, and in-person meetings to reinforce Panorama's value and drive retention.
Collaborate Cross-Functionally: Partner with Sales, Customer Experience, Product and other teams to align on strategies that ensure consistent client satisfaction and retention.
Maintain Proactive Communication: Log all key client interactions, document strategic goals, and ensure all actions and communications are aligned with Panorama's client success framework.
Demonstrated ability to navigate complex renewal processes, upsell within existing accounts, and build long-term relationships.
Data-Driven Approach: Strong analytical skills to interpret client data, adoption metrics, and leading indicators to drive decision-making and prioritization.
Exceptional Communication and Influence Skills: Experience influencing executive stakeholders and presenting complex information effectively to drive adoption and growth.

At least 3-5 years of experience managing strategic accounts with a strong focus on retention and expansion.
Proven Account Management Expertise: At least 3-5 years of experience managing strategic accounts with a strong focus on retention and expansion.

The base salary range for this position is $93,840 - 138,000 with a variable compensation target of $27,600.
Our salary is just one component of Panorama's competitive total rewards strategy that also includes annual bonuses or commission awards, equity awards, as well as other region-specific health and welfare benefits

Create and maintain comprehensive account plans, using KPIs to track client health, engagement, and adoption metrics.
Ability to take full ownership of a portfolio, demonstrating accountability for client success, renewal rates, and overall account health.
401K with an employer match Health, dental, vision, life insurance, and short-term and long-term disability coverage.
Flexible spending account for health care and dependent care Wellness Reimbursement Work from Home Reimbursement Flexible vacation policy Parental leave program Company Issued Laptop

This listing is sourced directly from Panorama Education's careers page and normalized into a canonical job model.