Enterprise Electrical
Electrical Service Account Manager
Houston, Texas, United States · Full-time
Sponsorship not specifiedDetected 20 days ago
CRMAccount ManagementAccountingCustomer SupportResearchLeadershipCommunicationMentoringPublic Speaking
About the role
- Specific Responsibilities: Serve as the primary point of contact for assigned commercial service accounts.
- Conduct site visits, client meetings, and walk-throughs as needed Understand client needs, priorities, and upcoming project opportunities.
- Expand service Client Base by face to face, phone, and email.
Responsibilities
- Build, maintain, and grow strong client relationships through consistent communication and service excellence.
- Manage renewals, proposals, and service agreements.
- Suggest customer service improvements to management and set performance and financial goals for technicians you manage and help them attain those goals through team direction and management.
- Collaborate with other senior leadership regarding business strategies within the Service Department Evaluate job profits and revenue and calculate risks for your projects.
Nice to have
- Skills and Qualification: 5+ years of experience in account management, service coordination, or project support (electrical or construction industry preferred).
Skills
- Understanding of electrical service work, materials, and terminology.
- Strong communication and customer-service skills.
- Proficient in scheduling tools, CRM, or service management systems.
- Valid Texas driver's license and ability to travel locally for client visits.
Benefits
- Close knit, team-oriented work environment Medical, Dental and Vision Insurance 401K Bonus opportunities PTO Continuing Education Opportunities and Resources
Company info
- Ensure compliance with company policies and local, regional, and federal regulations.
- Ensure safety compliance and adherence to company policies during service operations.
- Providing customers with product information and availability, estimated time of arrival of goods and product recommendations Deliver prompt, professional solutions to service customer inquiries.
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This listing is sourced directly from Enterprise Electrical's careers page and normalized into a canonical job model.