Enterprise Electrical

Enterprise Electrical

Electrical Service Account Manager

Houston, Texas, United States · Full-time

Sponsorship not specifiedDetected 20 days ago
CRMAccount ManagementAccountingCustomer SupportResearchLeadershipCommunicationMentoringPublic Speaking

About the role

  • Specific Responsibilities: Serve as the primary point of contact for assigned commercial service accounts.
  • Conduct site visits, client meetings, and walk-throughs as needed Understand client needs, priorities, and upcoming project opportunities.
  • Expand service Client Base by face to face, phone, and email.

Responsibilities

  • Build, maintain, and grow strong client relationships through consistent communication and service excellence.
  • Manage renewals, proposals, and service agreements.
  • Suggest customer service improvements to management and set performance and financial goals for technicians you manage and help them attain those goals through team direction and management.
  • Collaborate with other senior leadership regarding business strategies within the Service Department Evaluate job profits and revenue and calculate risks for your projects.

Nice to have

  • Skills and Qualification: 5+ years of experience in account management, service coordination, or project support (electrical or construction industry preferred).

Skills

  • Understanding of electrical service work, materials, and terminology.
  • Strong communication and customer-service skills.
  • Proficient in scheduling tools, CRM, or service management systems.
  • Valid Texas driver's license and ability to travel locally for client visits.

Benefits

  • Close knit, team-oriented work environment Medical, Dental and Vision Insurance 401K Bonus opportunities PTO Continuing Education Opportunities and Resources

Company info

  • Ensure compliance with company policies and local, regional, and federal regulations.
  • Ensure safety compliance and adherence to company policies during service operations.
  • Providing customers with product information and availability, estimated time of arrival of goods and product recommendations Deliver prompt, professional solutions to service customer inquiries.

This listing is sourced directly from Enterprise Electrical's careers page and normalized into a canonical job model.