Comcast

Comcast

Xfinity Retail Service Associate- Bilingual Spanish

FL - Miami, 9251 West Flagler St - Retail XFR1511

Sponsorship not specifiedDetected 77 days ago
ExpressCustomer SupportCommunicationCollaborationProblem SolvingCritical Thinking

Stay score

odds of building a lasting career here

36Risky
Cap-exempt (no lottery)0
Sponsors this role75
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Comcast brings together the best in media and technology.
  • We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Responsibilities

  • We drive innovation to create the world's best entertainment and online experiences.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Support activation and pairing of wearable devices for seamless use.
  • That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Skills

  • Compensation
  • Base Pay: $15.63
  • The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
  • Education
  • High School Diploma / GED (Required)
  • Certifications (if applicable)
  • Relevant Work Experience
  • 0-2 Years
  • Use advanced tools to manage escalations.

Compensation

  • Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
  • Please visit the compensation and benefits summary on our careers site for more details.

Benefits

  • If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  • Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
  • Additionally, Comcast provides best-in-class Benefits to eligible employees.
  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

Company info

  • Guide customers through tablet setup and connectivity options.
  • Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
  • Assist customers with transferring contacts, emails, and media.
  • Process returns or exchanges in compliance with company policies.
  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.

Equal opportunity

  • Comcast is an equal opportunity workplace.
Apply directly at Comcast →Create a free account for alerts like thisView Comcast immigration profile

This listing is sourced directly from Comcast's careers page and normalized into a canonical job model.