Hill House Home

Store Manager, Boston

Boston, Massachusetts, United States · Full-time

Sponsorship not specifiedDetected 40 days ago

CRMBudgetingInventory ManagementPerformance ManagementEmployee RelationsLeadershipCommunicationCollaborationMentoring

About the role

This is a full-time position with a retail schedule including weekends.
Why Work With Us: As a Store Manager on our team, you'll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand.
Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals.

Drive Excellence in Sales & Service:
Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.
Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
Lead and collaborate with the team on the development of strategic client retention and acquisition goals
ensure associates deliver goals for client capture/clientele rapport building.
Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates.

Experience performing in a fast-paced environment with fastidious attention to detail.
Strong business acumen, with the ability to analyze data and trends to make informed decisions.
High degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategy

A minimum of 7 years of sales management experience in the retail industry, with a bachelor's degree preferred.

Range: $80,000+ Annually based candidate's qualifications, skills, and experience.

Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
Conduct regular performance reviews, set clear goals for your team, and foster a culture of continuous learning and improvement.

Hill House is seeking a pro-active Store Manager to lead the retail team at our upcoming Boston, MA store and become a pivotal part of our Hill House family.
We are looking for a warm, professional, and dynamic leader to drive our store's sales performance and ensure operational excellence, leading the store's daily operations, including inventory management and reporting.

Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer.
You can request reasonable accommodation by sending an email to hello@hillhousehome.com.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer i

This listing is sourced directly from Hill House Home's careers page and normalized into a canonical job model.