Legion Intelligence
Mission Success Manager (Customer Success/Account Manager) - Federal National Defense Security Intelligence Community
Washington D.C
No sponsorship$150k-$230kDetected 4 days ago
TypeScriptPythonSQLMachine LearningData AnalysisLLMsCybersecurityProject ManagementExcelOnboardingCustomer SuccessLeadershipCommunication
About the role
- About Legion Let's be real, AI isn't magic; Legion was built to move beyond AI hype-delivering secure, reliable systems that work alongside the people tackling the world's most critical challenges.
- Our team is lean and requires someone who is able to thrive in the federal space without significant guidance. - Willingness to travel.
- You'll need to have worked with a highly-technical product in the past.
Responsibilities
- Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs.
Requirements
- Experience with a technical product.
Nice to have
- Experience working at a startup.
- Legion is early-stage and that means there's a lot of things that aren't figured out yet.
- You'll need to be comfortable with operating in that kind of environment.
- Technical background.
- Other travel as needed.
- Compensation Information
- Equal Opportunity Statement
Compensation
- Compensation Information
Company info
- Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team.
- Train customers on how to use the platform, including training administrative users and champions on how to enable their team members' success.
- Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively.
- Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks.
Equal opportunity
- Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Visa & Work Authorization
- US Citizenship or Greencard is required due to US Government contract requirements***
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This listing is sourced directly from Legion Intelligence's careers page and normalized into a canonical job model.