Jackson Lewis
Director of Infrastructure
New York City, New York · Director
Sponsorship not specified$198k-$231kDetected 30 days ago
AzureCloud PlatformsForecastingVendor ManagementPerformance ManagementEmployment LawCustomer SupportDNSFirewallVPNSD-WANLeadershipCommunicationCollaborationCritical ThinkingSharePoint
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business.
- The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
- The position requires strong law firm or professional services judgment, strict confidentiality, operational discipline, and the ability to translate legal business needs into practical technology roadmaps and measurable outcomes.
Responsibilities
- Develop and execute a multi-year infrastructure and cloud services roadmap aligned with the firm's strategic priorities, risk posture, budget objectives, growth plans, and service expectations.
- Drive modernization of legacy systems and services toward secure, scalable, cloud-enabled, automated, and operationally sustainable platforms while maintaining appropriate controls for legal data, client confidentiality, retention, and compliance.
- Lead disaster recovery and business continuity planning for infrastructure services, including documented runbooks, recovery objectives, testing, remediation tracking, and reporting.
- Partner with Information Security, Records, Compliance, Applications, Practice Technology, Knowledge Management, Litigation Support, Training, Office Administration, and Service Desk teams to deliver integrated, reliable, and secure technology services.
- Support the technical readiness of new offices, major site expansions, integrations, and significant technology transitions, including connectivity, conference room technology, endpoint infrastructure, printing, telephony, documentation, cutover planning, and post-go-live stabilization.
- Lead, mentor, and develop internal team members and managed service resources, setting clear priorities, accountability, documentation expectations, service standards, and a culture of customer service, continuous improvement, and operational excellence.
- Manage strategic vendors, managed service providers, contracts, service levels, renewals, performance reviews, licensing discussions, escalation processes, roadmap alignment, and ongoing accountability for service quality and cost effectiveness.
- Develop and manage infrastructure budgets in partnership with IT and Finance leadership, including capital planning, operating spend, forecasting, renewals, cost optimization, and business cases for major investments.
Requirements
- 10+ years of progressive IT experience across infrastructure, cloud, network, enterprise operations, or related technology services, including significant experience leading teams, programs, vendors, or managed services.
- 5+ years in a leadership role with responsibility for strategic planning, people leadership, service delivery, budgets, vendor management, project execution, and operational accountability.
- Strong understanding of ITIL/ITSM practices, including incident, problem, change, asset, configuration, service level, and knowledge management.
- Ability to prioritize multiple concurrent projects and operational demands across a large multi-office environment while maintaining service quality, documentation, risk visibility, and executive-level communication.
- Proven ability to work effectively with executives, attorneys, business stakeholders, technical teams, vendors, and managed service providers.
- Strong judgment, critical thinking, financial discipline, and ability to connect technology decisions to business outcomes, client service, security, risk reduction, and operational resiliency.
Compensation
- $198k-$231k
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