Bon Secours Mercy Health
Patient Access Representative
Mercy Clinics of Northwest Arkansas, USA · Junior · Part-time
Sponsorship not specifiedDetected 2 days ago
Customer SupportOrganizational Skills
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility.
- This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
- The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record.
Requirements
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to use a 10-key calculator and computer keyboard.
- Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with confidence, professionalism, empathy, and accountability.
- Ability to respond appropriately to patient questions or concerns, explain available financial resources, and complete required referrals.
- Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
- High School diploma required
- Experience with medical terminology and insurance plans preferred.
- High School diploma required; some college helpful.
Nice to have
- 1-3 years clerical experience and customer service experience preferred.
Benefits
- From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
- At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
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This listing is sourced directly from Bon Secours Mercy Health's careers page and normalized into a canonical job model.