Chowbus
Technical Associate_Mandarin Speaking
Orlando · Junior
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About the role
- Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector.
- Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants.
Responsibilities
- Collaborate with the menu team to accurately set up and configure the restaurant's menu before installation, and assist with menu-related requests as needed post-installation.
- Using appropriate judgment, independently order of steps to take during implementation based on restaurant needs, and menu design options.
- Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.
Requirements
- Bilingual proficiency in English and Mandarin required.
- Bilingual proficiency in Cantonese, Korean, Japanese, Vietnamese or other second languages will be considered.
- Prior customer services experience or customer facing experience is required
- Ability to stand, kneel, and reach overhead while installing and assembling electronic devices.
- Bilingual proficiency in English and Mandarin required. Bilingual proficiency in Cantonese, Korean, Japanese, Vietnamese or other second languages will be considered.
- Working Conditions
- Proficient in operating computers for system setup and troubleshooting.
- Comfortable using ladders or lifts for network cable installation.
- Skilled in operating lifts for equipment setup.
- Capable of lifting and carrying up to 50 lbs, including POS terminals, receipt printers, cash drawers, and network equipment.
- Awareness of potential slip and trip hazards in the work environment.
- Ability to operate vehicles and travel to restaurant client locations as needed.
- Available for on-call assignments based on business needs.
Nice to have
- 1+ years of software operations and hardware installation experience is highly preferred
- Prior startup experience preferred
- Bachelor's degree in a related field preferred
Compensation
- Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants.
Benefits
- Medical, dental, and vision insurance
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Fuel reimbursement
- The salary for this role is $55,000-$60,000, plus bonus, depending on experience.
This listing is sourced directly from Chowbus's careers page and normalized into a canonical job model.