Correlation One
Director of Client Partnerships
Remote: Canada · Director
Sponsorship not specifiedDetected 12 days ago
Data AnalysisStakeholder ManagementAccount ManagementLeadershipCommunicationMicrosoft Office
About the role
- Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries.
- We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership.
- Our programs produce job-ready graduates who are prepared to contribute from day one.
Responsibilities
- As a Director of Strategic Client Partnerships, you will own a portfolio of enterprise client relationships and help clients translate AI workforce development into measurable business impact.
- You will be the strategic partner who understands the client's business, maps the stakeholder landscape, identifies what value looks like, and mobilizes Correlation One teams to deliver against it.
- You will build trusted relationships with senior stakeholders, shape account strategy, manage renewal and expansion risk, and turn client goals into clear roadmaps, operating plans, and growth opportunities.
- You will own client outcomes from strategy through execution.
- Own the executive relationship map for enterprise clients, building trust with economic buyers, senior sponsors, program owners, and cross-functional stakeholders.
- Anticipate delivery, adoption, stakeholder, renewal, and expansion risks. Create clear mitigation plans and drive internal accountability before issues become client escalations.
- Lead client check-ins, executive updates, and business reviews that translate program data, client feedback, and business context into decisions, next steps, and a clear value story.
- Create repeatable account-management practices, including stakeholder maps, account plans, transition templates, executive business review formats, value measurement tools, and renewal/expansion playbooks.
- Partner with Sales and Growth leadership on commercial strategy, SOW development, renewal planning, and expansion sequencing.
- Exceptional relationship-building skills with enterprise-level stakeholders,
Requirements
- 8 to 12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, workforce transformation, or complex program delivery.
Compensation
- The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions.
Benefits
- Build and manage strategic account plans that connect client priorities, program delivery, value realization, renewal health, and expansion opportunities.
- Orchestrate cross-functional teams across learning, program operations, product, marketing, analytics, sales, and leadership to deliver against client commitments and business outcomes.
- Proven ability to own complex enterprise relationships from strategy through execution, including stakeholder management, delivery oversight, value realization, renewal health, and expansion planning.
- Experience and interest in workforce development, digital transformation, education, Artificial Intelligence, and technology sectors preferred.
- Unlimited Time Off
- Official company-wide week long holiday for the last week in December
Company info
- We are headquartered in New York City with office space in Midtown Manhattan.
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