University of Texas at Austin Staff

University of Texas at Austin Staff

Manager, Behavioral Health Clinical Operations

AUSTIN, TX · Contract

Sponsorship not specifiedDetected 5 hours ago
Computer VisionComplianceAccessibilityProject ManagementOperations ManagementProcess ImprovementProcurementHRISHIPAAPublic HealthPatient CareResearchLeadershipCollaborationPublic SpeakingInternal Audit

About the role

  • This is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC).
  • This position has an end date of August 31, 2027, renewable based upon availability of funding, work performance, and progress toward program goals.
  • Once your job application has been submitted, you cannot make changes.

Responsibilities

  • Manages high-risk, high-impact projects involving multiple internal and external stakeholders.
  • Develops program strategies and monitors project progress to ensure alignment with program goals and operational requirements.
  • Determines clinical operations priorities and sequences tasks to support effective program execution.
  • Develops, champions, and enforces the organization's program management methodology, tools, and workflows.
  • Identifies operational challenges, monitors service demand trends, and adjusts plans to maintain capacity, access, and continuity of care.
  • Provides direct supervision to program support staff and establishes performance goals and expectations.
  • develops promotion pathways and professional development plans aligned to program needs.
  • Recruits, hires, trains, supervises, and evaluates employees; develops promotion pathways and professional development plans aligned to program needs.
  • Coordinates with IT and other administrative partners to ensure systems, contracts, and requests support operational needs.
  • Conducts periodic audits of workflows and operational tools to ensure compliance, identify gaps, and drive continuous improvement.

Requirements

  • 2 years leading a professional team with direct supervision of employees.
  • Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section
  • Before submitting your online job application, ensure that ALL Required Materials have been uploaded.
  • Required Materials
  • you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
  • Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files.

Nice to have

  • Bilingual in English/Spanish
  • Knowledge of project management and program improvement methodologies.
  • Experience with management or compliance.
  • Experience conducting or supporting program evaluation activities.
  • Project management or quality improvement credential (e.g., PMP, Lean/Six Sigma Green Belt).
  • Telehealth operations or compliance training/certification.
  • Autonomous Decisions:
  • Establishes operational priorities, assigns staff, and reallocates resources to meet service levels.

Skills

  • Identifies bottlenecks and implements controls to reduce variability.
  • Measures process performance and iterates based on data.
  • Provides clear direction, delegates appropriately, and holds people accountable for results.
  • Sets performance goals and provides timely, actionable feedback.
  • Aligns assignments with skills and development plans.
  • Intervenes early to address performance or behavior concerns.
  • Makes timely, evidence based decisions that balance risk, impact, and stakeholder input.
  • Triages operational issues and selects pragmatic solutions.
  • Uses operational metrics and clinical considerations to guide choices.
  • Escalates appropriately for policy, legal, or budget implications.
  • Builds implementation plans with milestones and owners.
  • Coordinates across functions (clinical, IT, contracts) for readiness.

Compensation

  • $71,168 + depending on qualifications

Benefits

  • Manager, Behavioral Health Clinical Operations ----
  • Supervisor, Behavioral Health Support,
  • Represents assigned clinical programs (e.g., TCHATT) and the institution to external stakeholders, including leaders in medical, nonprofit, government, and education sectors.
  • Serves as an operational subject-matter expert to external partners, guiding best practices for pediatric mental health service coordination and delivery..
Apply directly at University of Texas at Austin Staff →Create a free account for alerts like thisView University of Texas at Austin Staff immigration profile

This listing is sourced directly from University of Texas at Austin Staff's careers page and normalized into a canonical job model.