Ren
Client Account Representative - Temporary
Hudson, Ohio · Contract
Sponsorship not specifiedDetected 34 days ago
AccountingCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- This role contributes to client retention and operational consistency by delivering reliable, accurate service and maintaining high-quality client interactions both internally and externally.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Responsibilities
- Provide responsive, accurate, and professional client service to support client retention and satisfaction, following defined procedures and service standards.
- Apply standard professional concepts and guidelines to process transactions, maintain client records, and ensure regulatory compliance.
- Collaborate with internal teams (Accounting, Cash Ops, IT) to ensure timely and accurate delivery of client outputs, building stable working relationships across teams.
- Follow structured workflows to support documentation, procedures, and consistent service delivery, contributing to incremental process improvements.
- Maintain a high level of organization, attention to detail, and adherence to established policies and procedures.
- Strong written and verbal communication skills, with the ability to convey clear, accurate, and professional information to clients and internal partners
- Ability to work within defined procedures while developing problem-solving skills for routine issues of limited scope
Nice to have
- Bachelor's degree in Business, Finance, Accounting, or related field preferred
- Foundational understanding (or demonstrated ability to learn) financial transactions, client account structures, or philanthropic vehicles (e.g., DAFs, Trusts)
- Demonstrated ability to learn and apply company policies, procedures, and professional concepts in a structured environment
- High attention to detail, organization, and time management skills, with the ability to follow established processes and meet deadlines
- Comfort using Microsoft Office Suite and willingness to learn internal systems and tools
Benefits
- Provide coverage for team members and support broader team objectives as needed.
- Education & Experience:
- Bachelor's degree in Business, Finance, Accounting, or related field preferred; equivalent combination of education and relevant experience will be considered
This listing is sourced directly from Ren's careers page and normalized into a canonical job model.