Indigobooksmusic
Customer Experience Representative - Sales
Vancouver, BC, Canada
Sponsorship not specifiedDetected 3 days ago
AccessibilityHRLeadershipAdaptability
About the role
- We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us.
- Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
- As such, we believe in the power of people and their stories.
Responsibilities
- Create a warm and welcoming environment in our stores
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment.
Requirements
- Bilingualism (French/English) is required for all positions in Québec
Nice to have
- Experience in specialty retail or a retail environment preferred but not required
Benefits
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.
Company info
- Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.
- Our Mission is to inspire reading and enrich the lives of booklovers.
- We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.
- Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
- We Will Hire, Inspire, Promote and Retain the Best
- We Will Be Customer Centric
- We Will Be Entrepreneurial
- We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
- We Will Be Committed to True and Shared Value Creation
- We Will Be Systems Thinking, Data Driven and AI enabled
- You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.
Equal opportunity
- If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca
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