Toryburch

Sr. Manager, Consumer Insights

New York, NY · Senior

Sponsorship not specifiedDetected 7 days ago

CRMResearchLeadershipMentoringAdaptability

About the role

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation.

Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present.
If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.
Empowering women is the company's guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation.

You have an insatiable curiosity about who our customer is and what makes her tick, and you're passionate about insights that generate new ways of looking at an opportunity.
You know that answer rarely lives in one place - you're as comfortable moderating a focus group as you are mining social listening, voice of customer, and behavioral data, weaving it all into one coherent story.
6+ years of experience in consumer/market insights or primary research, with hands-on experience designing and moderating focus groups, interviews, and surveys across qual and quant methods
Experience working across first-party data sources beyond primary research - social listening, voice of customer, behavioral/digital analytics - synthesized into a unified view of the customer
A track record of owning a research agenda or roadmap, including the budget, vendors, and tools behind it
An insatiable curiosity about the customer, with a track record of digging past the obvious answer to find the true insight
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together.

Regularly present to and influence senior leadership, using insights to directly inform brand, product, and marketing decisions

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.
Here are highlights of key benefits available to all eligible Tory Burch team members.

Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no "I" in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
We are an American luxury lifestyle brand, founded in 2004.
We are an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.

Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.
Disability Accommodation

This listing is sourced directly from Toryburch's careers page and normalized into a canonical job model.