GH
Manager, Business Systems
Palo Alto, CA
Sponsorship not specified$151k-$207kDetected 30 days ago
SQLComplianceJiraFinancial AnalysisProcurementERPAR/VRHIPAAPatient CareLeadershipCommunicationCollaborationProblem SolvingFinancial Reporting
About the role
- The Manager, Business Systems is a hands-on leadership role responsible for managing and optimizing Oracle ERP Cloud applications across Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), ARCS, RMCS, Billing, and Revenue Management processes.
- Define team structure, roles, and responsibilities to ensure effective coverage across ERP functional areas (R2R, P2P, O2C).
- Take ownership of setting up and configuring the Oracle Fusion Cloud application, and participate in testing during system upgrades, Projects, and enhancements.
Responsibilities
- Lead analysis, design, implementation, and support of the Oracle Fusion Financial Cloud production environment for the Record to Report, Order to Cash, and Procure to Pay track (GL, AR, AP, FA, CM, SLA, PO, OM, Fusion Tax).
- Manage resource planning, capacity, and workload distribution to meet business priorities and SLAs.
- Coordinate with end-users and other stakeholders to ensure timely and accurate performance of the production environment supporting Finance and Operations, and support Month-End, Quarter-end, and Year-end Close.
- Lead and manage a team of ERP analysts and support resources, including offshore teams, ensuring high-quality delivery and continuous development.
- Own prioritization and governance of ERP enhancements, balancing business needs, risk, and system performance.
- Work closely with the integration team to design, troubleshoot, and resolve data-related issues in daily operations. Suggest & maintain monitoring reports.
- Manage backlog of user requests, with regular status reporting of prioritization of new items, WIP, and completed items.
- Lead organizational change management efforts related to ERP enhancements, including communication, training, and user adoption strategies.
- Creates, analyzes, and executes complex reports, queries, and data using BI Publisher/OTBI to support the various reporting requirements of Finance and Operations.
- If you need support, please reach out to Peopleteam@guardanthealth.com
Requirements
- Bachelor's degree with 12+ years of experience with a concentration in Computer Science, Information Technology, information systems, or a related field (required)
- Must have 8+ years of experience implementing/supporting medium/large-scale Oracle ERP Cloud Financial and procurement modules.
- 8+ years of experience in coordinating and supporting IT business Processes and providing production support is a must.
- Ability to prioritize competing initiatives based on business value and risk
- Experience with ticketing systems (e.g., Jira, ServiceNow)
- Strong working knowledge of SQL, OTBI & BI Publisher reports.
- Strong hands-on knowledge of FRS and SmartView is advantageous
- Employee may be required to lift routine office supplies and use office equipment.
- A background screening including criminal history is required for this role.
- Exhibits hands-on functional and technical knowledge with 10+ years of experience with Oracle Cloud Fusion and/or Oracle EBS R11/R12 in O2C and P2P track is a must- GL, AR, AP, FA, CM, AGIS, Advance Collections, ARCS, RMCS, Financial Close, Consolidation, Revenue recognition, and Reporting.
- Proven experience managing ERP support and delivery teams, including offshore resources
- Strong experience managing production support, escalations, and cross-functional issue resolution
- Strong partnership with Finance stakeholders, including support for close cycles and financial reporting
- Experience in defining and managing SLAs and KPIs for ERP support
- Track record of improving system performance, support metrics, or closing timelines
- Designs, implements, and supports complex business processes in an Oracle environment.
Compensation
- $150,800 - $207,350Other
- $128,180 - $176,248If the role is performed in
- $135,720 - $186,615
Benefits
- Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer.
- This range does not include benefits or, if applicable, bonus, commission, or equity.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
This listing is sourced directly from GH's careers page and normalized into a canonical job model.