Resident

Resident

Marketing Operations Associate

Remote (USA)

Sponsorship not specified$65k-$72kDetected 21 hours ago
Data ScienceData VisualizationFigmaProject ManagementGoogle AdsMeta AdsMarketing AnalyticsPerformance MarketingSalesAccount ManagementCommunicationCollaborationOrganizational Skills

About the role

  • Do you love bringing structure to fast-paced environments, spotting trends in data, and making things run like a well-oiled machine?
  • We're looking for a Marketing Operations Associate to join our fast-moving Growth team supporting the Ashley Home business.
  • You'll be the operational engine behind the scenes, owning project timelines, trafficking ads, managing creative assets, and helping ensure our campaigns go live flawlessly and on schedule.

Responsibilities

  • Asset Standards & Governance: Exercise independent judgment to establish, implement, and enforce naming, tagging, and file-management standards across the Growth Team, setting the rules that govern how creative, platform, and reporting teams interact with the shared asset library.
  • Platform Strategy & Quality Control: Interpret and apply evolving specifications across advertising channels (e.g., Meta, TikTok, YouTube), independently judging how creative assets should be adapted or escalated, and advising platform leads on the operational implications of new channel requirements.
  • Project Management: Independently design and adjust project timelines and asset launch schedules using tools such as Asana and Notion, exercising judgment to reprioritize work, resolve scheduling conflicts, and determine appropriate trade-offs between speed, scope, and quality across simultaneous marketing initiatives
  • Ad Operations & Data Integrity: Independently manage the intake and quality-control review of creative assets prior to campaign launch, exercising judgment to identify and resolve discrepancies, and ensuring asset structure within Looker and other reporting tools supports accurate performance measurement across the Growth Team's marketing spend.
  • Campaign Analytics & Recommendations: Analyze creative and campaign performance data to identify trends, and independently develop and present recommendations that directly influence Growth Team campaign strategy and creative direction.

Requirements

  • Direct-to-consumer (DTC) or eCommerce experience required
  • strong understanding of digital customer journeys and performance marketing
  • 3+ years of experience in account management or as an account executive within an advertising agency, ad exchange, or a large DTC brand
  • Hands-on experience with advertising platforms including Meta Ads Manager (Facebook/Instagram), TikTok Ads Manager (or TTCX), Google Ads/YouTube, and Google DV360
  • Comfortable working in a fast-paced, deadline-driven environment, with the ability to pivot quickly based on business needs and seasonal priorities
  • Direct-to-consumer (DTC) or eCommerce experience required; strong understanding of digital customer journeys and performance marketing
  • 3+ years of project management experience, with proven ability to manage timelines, deliverables, and cross-functional collaboration
  • Proficient with tools such as Google Workspace (Gmail, Docs, Sheets), Slack, Asana, Looker, and Figma
  • Highly organized, detail-oriented, and proactive in driving tasks forward independently and collaboratively

Nice to have

  • Bachelor's degree preferred, ideally in Marketing, Communications, Business, or a related field
  • A FREE MATTRESS plus an awesome Friends and Family discount!
  • Agency experience is a plus, particularly in account or project coordination roles

Compensation

  • Competitive Salary

Company info

  • THE BIGGEST NAME IN HOME.
  • THE BOLDEST TEAM IN E-COMMERCE.
  • Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world.
  • As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself.
  • Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.
  • If you've shopped online for a mattress in the last decade, there's a good chance you've already experienced our award-winning Nectar Sleep and DreamCloud.
  • We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings.
  • Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.
  • While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
  • As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role.
  • We reserve the right to deny relocation requests post-hire for any reason.
  • Ashley Digital participates in E-Verify.

Visa & Work Authorization

  • To be considered for this remote opportunity, you must reside and be authorized to work within the United States.
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