Penninteractive
Director of Player Development
Toronto, ON · Director
Sponsorship not specified$140k-$160kDetected 19 hours ago
SalesAccount ManagementExcelCustomer SupportCommunication
About the role
- Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region.
- Directs the casino marketing function for PENN Interactive, focused on iCasino states
- Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service
Responsibilities
- Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region
- That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
- Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation
- Oversee and supervise high level events designed for our top customers and oversee team members at said events
Requirements
- At least 2+ years of experience with an online gaming operation
- Ability to communicate effectively with external contacts and all levels of
- The ability to travel and attend both on and off property events throughout the United States and Canada
- Must be able to qualify for licenses and permits required by federal, state and local regulations
- MUST HAVE: Passion for sports, casino and/or sports & casino betting
Skills
- PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences.
- Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
- Proficient in data management tools
Compensation
- $140,000 - $160,000 CAD
Company info
- Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
Equal opportunity
- Penn Interactive is proud to be an equal opportunity workplace.
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This listing is sourced directly from Penninteractive's careers page and normalized into a canonical job model.