Ricoh Careers

Ricoh Careers

Field Representative II, Print Support

Mountain View, CA, United States · Mid

Sponsorship not specifiedDetected 1 day ago
ProcurementCustomer Support

About the role

  • Responsible for consumable (toner, labels, paper, etc.) replenishment, appropriately facilitating service & supply requests.
  • Capable of performing basic end-user device maintenance tasks, escalating service problems as necessary.
  • may include the procurement of printer hardware and the management of an on-site parts/consumables inventory.

Responsibilities

  • Field Representative II, Print Support POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within customer's fleet.
  • Responds to customer requests for technical support and training with the focus being on customer service.

This listing is sourced directly from Ricoh Careers's careers page and normalized into a canonical job model.