TheKey
General Manager
Walnut Creek, CA · Full-time
Sponsorship not specifiedDetected 30 days ago
HRISLeadershipCommunicationMentoring
About the role
- For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care.
- Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home.
- Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Responsibilities
- Building expertise in every phase of TheKey operations, client management, caregiver, staffing, client acquisition, lead intake, client care management, and referral marketing
- Lead a cross-functional team supporting clients and caregivers; ensuring that departments deliver quality care to clients
- Creating and sustaining relationships with key partners to build brand awareness and generate new clients for TheKey
- Responding to new inquiries and performing assessments with prospective clients, addressing their questions and concerns, building relationships with their families, and converting them into TheKey clients
- Understanding our competitors and the professionals in the local industry, helping us lead the competitive landscape, identifying potential ways for us to further build out our team by identifying high-potential talent
- Providing after-hours support for partners, prospective and current clients (including evenings and weekends)
- Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families.
Requirements
- Ability to sit, stand, and walk for prolonged periods of time throughout the workday
- Ability to use standard office equipment
- The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Skills
- Five to seven years of leadership experience in health care, elder care, social work, or related industry
- Strong understanding of budget management and financial monitoring
- Demonstrated leadership skills, including goal setting, training, and mentorship
- Proven track record of successfully leading and motivating diverse teams
- Multitasker and critical thinker with strong analytical skills
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening
Compensation
- Salary starting at $121,000 + bonus
Benefits
- Medical/Dental/Vision Insurance
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Required Skills, Education, and Certifications:
- Bachelor's Degree in gerontology, health care, social work, or related profession from an accredited university desired; or equivalent experience
Company info
- Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
This listing is sourced directly from TheKey's careers page and normalized into a canonical job model.