Prelim
Business Operations Lead
San Francisco · Senior
Sponsorship not specifiedDetected 9 days ago
LogisticsCadenceLeadershipCollaboration
About the role
- Our team is at a turning point: the informal systems that got us here won't scale with where we're headed next.
- There's no playbook, no existing business ops team, and no predecessor in the role.
- If you want to shape how a fintech startup scales, this is your chance to make a huge impact.
Requirements
- 3-6 years of experience at a startup that scaled through the 15-to-80 person range.
- You've lived through the transition from "everyone does everything" to "we need real structure," and you know what works and what's overkill at each stage.
- If you can't write clearly and concisely, everything you produce will be ignored.
- Experience in B2B, enterprise software, or fintech
- Familiarity with tools like Linear, Notion, Pylon, Mixpanel
Nice to have
- Nice to Have, Not Required
Compensation
- Prelim is growing 2-3x annually and our platform powers account opening and onboarding for banks across the country.
Company info
- Cross-team coordination. You'll maintain the picture of who's working on what across product, design, engineering, and implementations. When a new bank comes in, you're the person who looks at current allocation, identifies who has capacity, and presents staffing options, not the founder doing it from memory in a Slack DM.
- Workload visibility and risk tracking. You'll build and run a lightweight system so leadership has a weekly view of team load, active work, and delivery risk. You surface early warning signs like stalled projects, overloaded teams, or unanswered customer concerns. The goal is to surface problems before they become emergencies.
- Operational rhythm. Leads syncs have agendas. Cycle kickoffs happen on schedule. Action items from meetings get tracked and followed up on. OOO plans are documented. 90-day reviews get scheduled. You own the cadence that keeps the company running smoothly.
- Staffing and project coordination. When projects need to be reassigned, when someone goes on PTO, when a customer escalation needs routing, you're the person who makes sure the handoff happens and nothing gets dropped. You maintain the map of who covers what, and you update it in real time.
- Vendor and logistics management. Office space coordination, software contracts, expense approvals, travel booking for offsites and team meetups in collaboration with People Operations. This work is real, it takes real hours, and it currently lands on people who should be building product.
This listing is sourced directly from Prelim's careers page and normalized into a canonical job model.