birdseyeaccount

birdseyeaccount

Director of Video Monitoring Operations

Mississauga, Ontario · Director

Sponsorship not specified$10k-$15kDetected 20 days ago
Machine LearningMLOpsStatisticsCybersecuritySOC OperationsLogisticsProcess ImprovementLeadership

About the role

  • Since 2011, Birdseye Security Solutions has been on a mission to reduce crime across North America.
  • In order to make the biggest impact, Birdseye's tenacious team has focused on Cargo Theft which attributes to a huge slice of the overall crime statistics pie.
  • We have a strong track record delivering solutions to aid in this $200 billion/year problem by focusing on operational effectiveness and safeguarding of assets in the Transport and Logistics industry.

Responsibilities

  • We need a senior operator who can lead complex, always‑on operations and own a disciplined, guardrailed AI rollout that improves SLAs/KPIs without regression.

Requirements

  • 10-15+ years in large‑scale, multi‑site, 24/7 operations (RVM/SOC/GSOC, contact centre/BPO, security operations, logistics command centre, or similar).

Compensation

  • $10k-$15k

Company info

  • We are simultaneously launching a LATAM station and rapidly deploying a proprietary AI platform across our stations.

This listing is sourced directly from birdseyeaccount's careers page and normalized into a canonical job model.