Twilio careers

Twilio careers

Senior Director, Analyst Relations

Remote - US · Director

Sponsorship not specified$207k-$259kDetected 5 days ago
AR/VRResearchLeadershipCommunicationMentoring

About the role

  • As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
  • We use Artificial Intelligence (AI) to help make our hiring process efficient.

Responsibilities

  • Analyst Engagement & Advocacy: Build and nurture deep, trust-based relationships with tier-one firms (Gartner, Forrester, IDC) and key industry consultants. Lead strategic advisory sessions, briefings, inquiries, and flagship events like our Analyst Summit.
  • Evaluations & Content Architecture: Drive the end-to-end strategy and content submission process for major market reports (Magic Quadrants, Waves, MarketScapes), collaborating with product marketing and senior leadership to ensure winning positioning.
  • Team Leadership & Process Excellence: Scale and optimize the AR function, improving organizational structures, managing budgets, and implementing processes that elevate the entire team's execution.
  • Drive execution by partnering cross-functionally across Communications, PMM and R&D.
  • Build and nurture deep, trust-based relationships with tier-one firms (Gartner, Forrester, IDC) and key industry consultants.
  • Lead strategic advisory sessions, briefings, inquiries, and flagship events like our Analyst Summit.
  • Drive the end-to-end strategy and content submission process for major market reports (Magic Quadrants, Waves, MarketScapes), collaborating with product marketing and senior leadership to ensure winning positioning.
  • Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

Requirements

  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
  • Enterprise Tech Experience: 15+ years of tech experience within B2B SaaS, developer platforms, or data infrastructure.
  • AR Track Record: A proven track record of managing and securing leadership positioning in major analyst reports and executing global, multi-category communication strategies.
  • Executive Presence: Proven track record of commanding poise, managing pressure, and successfully influencing audiences at the C-suite and VP level.
  • Application deadline information (required for ALL US jobs)
  • Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
  • Required:
  • Communication: Exceptional written, verbal, and persuasive communication skills.
  • Business Acumen: Strong business acumen and quantitative skills to research strategic issues, generate insights from complex market data, and translate them into actionable business recommendations.
  • Leadership & People Management: Excellent people leadership skills with a demonstrated ability to attract, motivate, mentor, and performance-manage a world-class, growing team.
  • Collaborative Powerhouse: A natural relationship builder and proactive self-starter who values diverse input, stimulates candid dialogue, partners seamlessly across matrixed stakeholders, and maintains a positive attitude and sense of humor.
  • Location
  • This role will be remote, based in the United States.
  • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

Skills

  • Your career at Twilio is in your hands.
  • That said, every hiring decision is made by real Twilions!
  • See yourself at Twilio
  • About the job

Compensation

  • The estimated pay ranges for this role are as follows:
  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $207,200 - $259,000.
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $274,200.
  • Based in the San Francisco Bay area, California: $243,680 - $304,600.
  • The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Benefits

  • Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
  • health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Company info

  • At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
  • Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
  • We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
  • Join the team as Twilio's next Senior Director, Analyst Relations.
  • This position is needed to lead our global AR strategy across our core and emerging enterprise tech portfolio, spanning CPaaS, Customer Data Platforms (CDP), Identity, Conversational AI, and comprehensive Customer Engagement Platforms.
  • This is a high-visibility leadership role tailored for a sophisticated communicator who commands executive presence and possesses a deep mastery of the modern B2B enterprise technology landscape.
  • You will serve as a trusted advisor to our executive team and a compelling storyteller to the industry's most influential market analysts.
  • At Twilio, we're shaping the future of communications, all from the comfort of our homes.
  • We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
  • Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.

Equal opportunity

  • Twilio is proud to be an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Twilio careers's careers page and normalized into a canonical job model.