Memorial Hermann Health System

Memorial Hermann Health System

Senior Applications Analyst (EST MHMD)

US · Senior

Sponsorship not specifiedDetected 1 day ago
Project ManagementCustomer SupportCommunicationProblem SolvingTime ManagementOrganizational Skills

About the role

  • The Senior Application Analyst is accountable for providing knowledge and skills in assigned software applications and various system environments.
  • The Senior Application Analyst applies technical skills, in line with MH's values and goals, to assure the efficient, effective and consistent delivery of high quality services.

Responsibilities

  • Participates in after-hours technical support by rotating call schedule on a regular basis.
  • The Senior Application Analyst is responsible for functioning as a technical resource and to provide knowledge in system installations, building, testing, customization and production support of complex information systems.
  • Responsible for providing technical knowledge in the support of software applications and various system environments.
  • Performs the analysis, design, building, testing, and implementing of computer programs and systems.

Requirements

  • Associates degree and two (2) years experience or four (4) years experience in lieu of degree
  • The Senior Application Analyst may lead or support the Project Management activities required to deliver business-oriented, valuable and relevant solutions.
  • Reason: To effectively provide the technical skills required to successfully support system programs and applications that meet the technical requirements defined by MH.
  • Minimum Qualifications

Nice to have

  • Credentialing Experience Strongly Preferred

Skills

  • Experience in supporting complex problems
  • Experience assisting other analysts
  • Planning and organizational skills
  • Demonstrated record of good communication skills
  • Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
  • Strong knowledge application support, development tools and methodologies
  • Principal Accountabilities
  • Technical Administration
  • Demonstrates and applies information systems theory, processes and methodologies.

Company info

  • Provides effective Customer Service by being courteous, polite and friendly toward others at all times.
  • Acknowledges customers immediately in order to determine need and help the customer resolve issue or request.
  • Applies appropriate theories and procedures that meet the business objectives of the company.

This listing is sourced directly from Memorial Hermann Health System's careers page and normalized into a canonical job model.