Fora

Operations Specialist, Advisor Activation

New York City · Internship

No sponsorship$70k-$90kDetected 8 days ago

HubSpotCRMCustomer SuccessIntercomCommunicationCritical ThinkingAdaptability

About the role

The Operations Specialist, Advisor Activation role is at the heart of onboarding Fora's newest advisors, supporting the systems, processes, and programming that enable new advisors to progress toward key milestones.
This is a highly operational role focused on execution and continuous improvement.
The role works across tools, workflows, and communications to ensure onboarding and early advisor experiences run smoothly and scale effectively.

Use no-code and AI tools to design and automate operational workflows: communication sequences, onboarding programs, and complex user lifecycle campaigns.
Build and maintain scalable systems that support advisor onboarding and activation.
Manage daily operational processes and ensure advisor-facing trainings and resources run smoothly.
Partner with cross-functional teams to continuously improve the advisor journey.
This role partners cross-functionally with teams across advisor activation, product operations, membership and growth, and sales to identify gaps, improve processes, and implement practical solutions.
We're forging our own path
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

1-2 years of experience (including strong internship experience) in user lifecycle management, customer success, operations, or program management roles.
Exceptionally detail-oriented and precise, with a track record of catching what others miss.
Hands-on experience with workflow automation, CRM, or customer communication tools - Zapier, Intercom, HubSpot, or similar.
Demonstrated ability to learn new platforms quickly.
A track record of spotting manual or inefficient processes and owning the fix end-to-end.

Identify gaps in processes, propose solutions, and execute improvements quickly.
Stay organized in a fast-moving environment, balancing multiple projects and priorities.

Compensation for this role varies based on experience, with an indicative range of $70K-$90K + equity. Final compensation will depend on the level at which the candidate is hired, as we're considering multiple levels for this role.

to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.
We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal.
Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City.
In 2026, we announced our $60 million Series D investment round, led by Forerunner and Tactile Ventures, with continued participation from existing investors Thrive Capital, Insight Partners, and Heartcore Capital.
We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and we were most recently recognized as one of the TIME100 Most Influential Companies 2026.
We're building the first truly unified platform for all travel needs-leveraging the best of human expertise and technology to transform how people plan and book travel.

Fora is committed to an equitable hiring process and an inclusive work environment.
BIPOC and traditionally underrepresented candidates are strongly encouraged to apply.
We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

This listing is sourced directly from Fora's careers page and normalized into a canonical job model.