GOAT Group

Senior Manager, Fraud Analytics and Risk

Remote US · Senior

Sponsorship not specified$123k-$154kDetected 50 days ago

SQLSnowflakeMachine LearningPerformance ManagementOnboardingLeadershipMentoringPublic Speaking

About the role

We're looking for a sharp, self-driven Senior Manager to join our growing Trust & Safety team.
You'll work across Product, Engineering, Decision Science, Compliance, CX, and senior leadership - so translating complex findings into clear, actionable narratives is just as important as finding them.
Serve as a trusted advisor for AI and ML use cases within fraud, ensuring alignment with enterprise AI governance standards, regulatory expectations, and the AI Use Case Registry.

Own the fraud rule lifecycle - designing, testing, deploying, and continuously optimizing detection rules and thresholds to maximize catch rate while minimizing friction.
You'll own the full fraud lifecycle - from individual order review to designing AI-enabled detection strategies and presenting risk exposure to executive leadership.
you'll connect the dots across data, drive findings to resolution, and bring new ideas before problems escalate.
This is a forward-looking role: you'll connect the dots across data, drive findings to resolution, and bring new ideas before problems escalate.
Conduct periodic performance reviews of fraud models and rules; drive root-cause investigations to proactively surface risk before it scales.
Write and maintain intermediate-to-advanced SQL queries to investigate fraud signals, identify connected accounts and orders, and surface emerging patterns.
Develop and maintain executive dashboards covering fraud review rates, chargeback performance, model effectiveness, and loss trends.
Support daily fraud review operations - account verification, order review, escalation handling, SLA adherence, and QA.
Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

4-6 years in fraud analytics, fraud strategy, or payments risk - ideally within fintech, e-commerce, or a marketplace.
Demonstrated experience designing and optimizing fraud detection rules or model-driven thresholds.
Strong SQL proficiency - complex queries from scratch, data troubleshooting, and data storytelling
Snowflake or similar a plus.
Hands-on experience with order-level fraud review, chargebacks, dispute management, and regulatory compliance.
Experience with AI-enabled workflows and/or an active interest in applying AI to fraud and risk - including responsible, governance-aligned use.
Comfortable in a fast-paced environment where priorities shift as the threat landscape evolves.

Stay current on AI and automation tools and actively explore how they can enhance fraud detection workflows and efficiency.
Manage law enforcement requests as needed.

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options).

This listing is sourced directly from GOAT Group's careers page and normalized into a canonical job model.