Valor Hospitality Partners
Conference Services Manager
Cloudland Rising Fawn, GA, USA
Sponsorship not specifiedDetected 26 days ago
CRMLogisticsCommunicationCollaboration
About the role
- If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.
- Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
Responsibilities
- With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support.
Skills
- Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions
- Hotel tours, sales calls, trade shows
- Serve as the main point of contact for clients from the initial planning phase through post-event follow-up.
- Conduct pre-conference meetings to review event logistics, introduce key hotel personnel, and confirm all details.
- Conduct post-conference evaluations with clients to gather feedback, address concerns, and identify opportunities for future business.
- Maximize event profitability through effective upselling of menus, enhancements, and ancillary services.
- Track attrition, cancellation fees, and other revenue-impacting items in accordance with contractual terms.
- Prepare and distribute accurate group resumes and BEOs to all departments to ensure consistent delivery of client expectations.
- Participate in weekly group pick-up meetings, pre-conference briefings, and post-event reviews.
- Exhibit a collaborative and professional approach when interacting with clients, vendors, and internal teams.
- Ensure compliance with all hotel policies, brand standards, and safety procedures.
- Protect financial assets through proper control measures and oversight of billing and contracts.
Compensation
- Competitive Salary
Benefits
- Health, Dental, Vision, Life Insurance, and other supplemental options
- Tuition Reimbursement
Company info
- At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality.
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