Wilson Elser
Business Line Program Administrator
Orlando, Florida
Sponsorship not specifiedDetected 36 days ago
ComplianceAccessibilityProject ManagementExcelProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingTime ManagementPublic SpeakingMicrosoft Office
About the role
- The Business Line Program Administrator plays a vital part in supporting client program operations by providing analytical insights, training, and oversight to ensure the seamless management of key processes and data.
Responsibilities
- Collaborate closely with program leads to ensure seamless day-to day business operations and support program success.
- Create and maintain a comprehensive knowledge bank to empower team members and streamline business processes.
- Identify program gaps and recommend impactful solutions to maintain compliance with client and firm guidelines.
- Develop and distribute program documents, reports, and presentations to drive understanding and collaboration.
- Manage compliance with program related requests and maintain adherence to established protocols.
- Additionally, this position will involve regular interaction with clients, claims professionals, and attorneys to address issues, review performance metrics, and drive continuous improvement.
Requirements
- A bachelor's degree or equivalent required.
- Experience or knowledge in project management or process improvement is a strong advantage.
- Ability to excel in a fast-paced environment while maintaining focus, efficiency, and attention to detail.
- A bachelor's degree or equivalent required. Experience or knowledge in project management or process improvement is a strong advantage.
- Exceptional leadership, time management and organization skills to inspire teams and streamline operations.
- Proficiency in document management systems and Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel) is essential. Advanced Excel capabilities, such as working with pivot tables, large data sets, and complex functions, are highly preferred.
- Strong written and oral communication skills to engage effectively with diverse stakeholders.
- Demonstrated ability to analyze complex situations, identify root causes, propose actionable solutions, and implement improvements with measurable results.
- Proven ability to manage multiple priorities, balance competing demands, and consistently meet deadlines in a dynamic environment.
- Flexibility to work both independently and collaboratively as part of a team.
- A holistic approach to problem-solving, combining big picture thinking with meticulous attention to detail to achieve strategic goals.
- Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
Nice to have
- A minimum of 3 years of civil litigation experience in a law firm or with an insurance company is preferred, showcasing your ability to navigate complex legal processes.
- Proficiency in document management systems and Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel) is essential.
- Advanced Excel capabilities, such as working with pivot tables, large data sets, and complex functions, are highly preferred.
Skills
- Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect.
Benefits
- Outstanding benefits package, including 401k match and generous PTO plan
- Access to corporate discount plans and other benefits
Company info
- We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place.
Visa & Work Authorization
- cisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental d
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