Inspectoriocareers

Inspectoriocareers

Lead Customer Success Manager

Remote (United States) · Full-time

Sponsorship not specified$88k-$120kDetected 27 days ago
BigQueryGCPCloud PlatformsFigmaJiraConfluenceHubSpotSalesforceBusiness DevelopmentForecastingExcelSupply ChainOnboardingCustomer Success

About the role

  • The Lead Customer Success Manager will act as a trusted business partner and technical liaison to the Company's largest enterprise customers related to utilizing the Company's information technology products and platform.

Responsibilities

  • We prioritize your well-being and trust you to manage your time. 🏝️

Requirements

  • This position requires a Bachelor's degree or equivalent in Business Administration, Economics, or a related field and two (2) years of experience in a related occupation.
  • Must also have 24 months of experience with each of the following: Managing and measuring success of information technology projects, including return-on-investment (ROI).

Skills

  • Travel required up to 25% of the time per year within the U.S. and Canada.
  • Driving business development efforts for information technology products, using Salesforce, B2B, and SaaS.
  • Defining changes in IT contracts, subscription agreements, non-disclosure agreements, and similar contract riders.
  • Utilizing the following tools and
  • Hubspot, Totango, Jira, Confluence, Asana, Miro, Figma, BigQuery, and Google Cloud Platform.
  • Employer will accept experience gained concurrently.
  • Full-time position.
  • HQ in Minneapolis, MN.
  • Telecommuting (work from home office) is available from anywhere in the US.
  • Please apply online at https://www.inspectorio.com/about/careers.
  • Salary: $87,506 to $120,000/year.
  • Visit our website for a general description of our benefits.

Compensation

  • $87,506 to $120,000/year.
  • Our Values EXCELLENCE: We pursue mastery and craftsmanship. "Good enough" is our enemy.
  • We have a thirst and desire for knowledge.
  • There's always an opportunity to be better.
  • AUTONOMY: We act independently when recognizing opportunities for improvement.
  • We seek guidance and clear goals instead of orders.

Benefits

  • We offer standard company benefits, including health, dental, vision, 401(k) retirement plan, commuting benefits, and employee referral bonuses.
  • We leave our egos outside the office.
  • Benefits Why it would be awesome to work with us 🍹

Company info

  • We pursue mastery and craftsmanship. "Good enough" is our enemy.
  • We have a thirst and desire for knowledge.
  • There's always an opportunity to be better.
  • We act independently when recognizing opportunities for improvement.
  • We seek guidance and clear goals instead of orders.
  • We self-assess the quality and impact of our work.
  • We share our opinion, even if it's uncomfortable.
  • We are candid with colleagues.
  • We are willing to experiment and try something new, even if we're not sure it will succeed.
  • We crave opportunities to learn from the people around us.
  • We focus on listening to other perspectives.
  • Conducting business analysis on process mapping and advising customers on IT products/platform configurations.
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This listing is sourced directly from Inspectoriocareers's careers page and normalized into a canonical job model.