Suddath

Suddath

Quality Control Manager - Delivery & Installation (Final Mile)

West Columbia,South Carolina: United States of America · Contract

Sponsorship not specifiedDetected 21 days ago
ExcelOperations ManagementSupply ChainLogisticsCustomer SupportLeadershipCommunicationProblem SolvingMentoringMicrosoft OfficeConstruction Management

About the role

  • Why Choose Suddath to "Move" your Career to the Next Level?
  • Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity.
  • From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

Responsibilities

  • Conduct ride-alongs, drive-behinds, and installation checks to evaluate delivery, installation, and customer service performance.
  • Partner with contractors, customer leadership, and operations leadership to address performance concerns, reduce service disruptions, and improve execution.
  • Partner with the Claims team to investigate incidents, gather documentation, and support claims resolution activities.
  • Assist with deliveries and installations as needed to support operational requirements.

Requirements

  • They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel.
  • Employees may be required to perform other duties as assigned.
  • Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet.
  • Requires the ability to see details of objects within close range.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
  • Maintain required records, contractor documentation, and performance reporting.

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Company info

  • Follow up with customers regarding delivery, installation, service, and claims-related concerns.

Equal opportunity

  • Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position.

This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.