Sendbird

Sendbird

Head of Strategic Partnerships & AI Ecosystem

San Mateo, California, United States · Exec

Sponsorship not specified$300k-$340kDetected 4 days ago
AWSRESTAgentic AIProduct StrategyLeadershipCollaboration

About the role

  • This role is built for someone who moves fast, uses AI to do the work of a full team, and treats every partnership as a distribution play.
  • You reach for AI tools to automate the operational overhead of partnership work: pipeline tracking, enablement, reporting, outreach.
  • You think about ecosystem strategy the way an engineer thinks about architecture: modular, scalable, with clear interfaces between components.

Responsibilities

  • Own Delight.ai's full ISV and hyperscaler ecosystem strategy, from AWS co-sell execution to GenAI platform alliances with OpenAI, Anthropic, and Google.
  • Build the commercial engine that makes partnerships a measurable, compounding revenue driver.
  • Build and operationalize repeatable co-sell motions. Align with Sales on account planning, enterprise pursuits, and vertical strategies. Own partner-sourced and partner-influenced pipeline and ARR with clear dashboards to back it up.
  • We also value collaboration and relationship building.
  • We spent ten years building the infrastructure the world's best apps run their conversations on.
  • If you want to own something that matters, this is the place.
  • Sendbird is building the AI workforce of tomorrow, and we hire that way too.
  • We take care of the people who build the future.

Nice to have

  • 10+ years in Strategic Partnerships, Technology Alliances, or Ecosystem Leadership inside SaaS or enterprise technology.
  • Deep hands-on experience with hyperscalers, especially AWS co-sell programs, and direct relationships with GenAI platform vendors.
  • Technical fluency to engage product and engineering leaders, plus commercial acumen to structure and close complex partnership agreements.
  • Experience designing and scaling a global partnerships operating model, including segmentation, tiering, and performance frameworks.

Skills

  • pipeline tracking, enablement, reporting, outreach.
  • The name says it all.
  • AI's real promise isn't efficiency or cost savings.
  • Not satisfied.
  • Delight.ai is the AI concierge for customer experience.
  • Ours doesn't.

Compensation

  • For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
  • To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.
  • A reasonable estimate of the current salary range for this role is $300,000 - $340,000 OTE.
  • We consider several factors when making final compensation decisions, including, but not limited to, location, skill sets, experience and training, licensure and certifications, and other business and organizational needs, which may cause your specific offer to vary from the amount listed above.
  • $3,500 annual "Be Your Best Self" boost.

Benefits

  • Medical, dental, and vision coverage, on us.
  • Generous time off.
  • 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
  • Gym memberships, therapy, books, courses, massages, and more.
  • Parental leave for all new parents.
  • Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
  • HSA & FSA options.
  • Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
  • Life & disability coverage, fully paid.
  • Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
  • Flexible Work Policy
  • We offer a flexible work schedule at Sendbird.

Company info

  • AI would fundamentally reshape how businesses talk to customers.
  • The infrastructure we'd spent a decade building would become commoditized.
  • The value would move up the stack-into intelligence, into experience, into outcomes.
  • Sendbird is on a mission to build the AI workforce of tomorrow.
  • We were good at what we did.

Equal opportunity

  • What diversity and inclusion mean to us

This listing is sourced directly from Sendbird's careers page and normalized into a canonical job model.