Polymarket

Polymarket

Retention Strategy Manager

New York

Sponsorship not specifiedDetected 69 days ago
ExpressA/B TestingCRMGrowth MarketingLeadership

About the role

  • This role sits at the intersection of marketing, product, and data.

Responsibilities

  • Own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com http://Polymarket.com
  • Build and optimize email, push, in-app, and SMS campaigns to drive conversion across company initiatives
  • Design programs covering engagement, cross-sell, churn mitigation, and reactivation
  • Develop micro-segmentation strategies to deliver the right message, right channel, right moment - with proof it moved the needle
  • Own real-time triggered messaging tied to live market events, ensuring Polymarket is always relevant when it matters most
  • Partner closely with Product on feature adoption, notification strategy, and real-time messaging systems
  • Collaborate with Data on modeling, cohort analysis, and predictive segmentation

Requirements

  • 3-6+ years of experience in retention, lifecycle, or growth marketing
  • Hands-on experience with common CRM platforms used to build customer journeys
  • Experience owning retention across web and mobile

Nice to have

  • (Plus) Experience with trading, OSBs, crypto, or real-time marketplaces

Compensation

  • Competitive salary & equity

Benefits

  • Competitive salary & equity
  • Full Health, Vision, & Dental coverage

This listing is sourced directly from Polymarket's careers page and normalized into a canonical job model.