Polymarket
Retention Strategy Manager
New York
Sponsorship not specifiedDetected 69 days ago
ExpressA/B TestingCRMGrowth MarketingLeadership
About the role
- This role sits at the intersection of marketing, product, and data.
Responsibilities
- Own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com http://Polymarket.com
- Build and optimize email, push, in-app, and SMS campaigns to drive conversion across company initiatives
- Design programs covering engagement, cross-sell, churn mitigation, and reactivation
- Develop micro-segmentation strategies to deliver the right message, right channel, right moment - with proof it moved the needle
- Own real-time triggered messaging tied to live market events, ensuring Polymarket is always relevant when it matters most
- Partner closely with Product on feature adoption, notification strategy, and real-time messaging systems
- Collaborate with Data on modeling, cohort analysis, and predictive segmentation
Requirements
- 3-6+ years of experience in retention, lifecycle, or growth marketing
- Hands-on experience with common CRM platforms used to build customer journeys
- Experience owning retention across web and mobile
Nice to have
- (Plus) Experience with trading, OSBs, crypto, or real-time marketplaces
Compensation
- Competitive salary & equity
Benefits
- Competitive salary & equity
- Full Health, Vision, & Dental coverage
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This listing is sourced directly from Polymarket's careers page and normalized into a canonical job model.