Harvard University

Harvard University

Data Integrity Manager

Cambridge, MA, United States · Full-time

No sponsorshipDetected 5 days ago
SpringSQLA/B TestingProject ManagementCRMExcelResearchLeadershipCommunicationCollaborationPublic SpeakingMicrosoft OfficeSharePoint

About the role

  • This full-time confidential exempt position is responsible for managing data integrity and ensuring the availability of high-quality biographical data for fundraising and engagement activities, reporting and analytics.
  • Of key importance is the ongoing work to add new records to the Alumni Affairs & Development (AA&D) CRM, Advance, in particular the import of information from the University's Student Information System (SIS).
  • The position requires relevant technical experience, operational expertise, and exemplary communication and project management skills.

Responsibilities

  • Partners with AA&D Advancement Solutions managers and other internal and external business partners to develop or improve business processes and enhancements; stabilize business systems and processes; and implement technology that support data integrity for AA&D.
  • Delivers high-quality, responsive, and efficient data integrity services that prioritize the support of fundraising and alumni engagement objectives through the delivery of quality data, working with AA&D business partners to identify opportunities and solutions.
  • Coordinates with the Data Acquisition manager on projects designed to enhance the integrity of AA&D biographical data within AA&D and University policies.
  • Performs updates of large volumes of data (formatting, cleaning, prepping), creating data extracts to facilitate batch data loads to add or modify records.
  • Oversees centralized support model that provides project support to AA&D colleagues at the University, including entity matching and subscriber data services.
  • Using SQL, and/or in partnership with AA&D Business Intelligence, oversees the design and development of ad hoc queries and reports to support data integrity and projects.
  • Collaborates with departmental leadership to develop project plans and manage communication to project teams, vendors and key stakeholders.
  • Manages communication to project teams, managers, vendors, and key stakeholders.
  • Intakes requests for back-end data changes in Advance, drafts requirements and collaborates with Advancement Systems' teams to implement changes.
  • Supports other departmental activities as needed, including assisting in maintaining data as needed. Maintains Data Acquisition's team's project queue in Workfront.

Requirements

  • Familiarity with standard Microsoft Office desktop tools such as Word and Excel, FileMaker, SharePoint
  • ability to become proficient with technology used in AA&D.
  • Experience with SQL
  • familiarity with Qlik.
  • Must have an even disposition and be able to work effectively and politely with all people from all types of backgrounds and experience and in all types of situations.

Nice to have

  • Ability to work in a fast-paced, high-volume environment.
  • Experience working in an academic environment.
  • Familiarity or expertise with Artificial Intelligence (AI)
  • experience with Robotic Process Automation preferred.
  • Superb organizational skills.
  • Public speaking and presentation skills required.
  • Able to work effectively with internal and external constituencies in a University environment.
  • Adept at evaluating problems accurately and displaying sound and confidential judgment.

Skills

  • Ability to work in a fast-paced, high-volume environment. Experience working in an academic environment.
  • Communicates effectively with technical staff and non-technical staff.
  • Familiarity or expertise with Artificial Intelligence (AI); experience with Robotic Process Automation preferred.
  • Must be conscious of data security and risk management.
  • Orientation and Review Period: 3 months
  • Standard Hours/Schedule: 40 hours per week
  • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
  • Pre-Employment Screening: Criminal, Identity
  • Work Format Details

Benefits

  • Our benefits include, but are not limited to:
  • Supervises one direct report on projects, including selection, supervision, work assignment, learning and development, and performance evaluation.

Visa & Work Authorization

  • Harvard University is unable to provide visa sponsorship for this position
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This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.