Siro
Customer Success Manager
New York · Full-time
Sponsorship not specified$10k-$15kDetected 7 days ago
Data ScienceLLMsSalesforceAccount ManagementCustomer SuccessCommunicationCollaborationMentoring
About the role
- Field sales powers the economy - but most teams are struggling.
- Reps are buried in admin work, managers are stretched thin, and leaders can't see what's really happening in the field.
- Today, we're something much bigger - an intelligent companion that automates sales reps' tedious admin work, gives managers real-time visibility, and helps executives see around corners.
Requirements
- You are dynamic enough to seamlessly adjust your style to a daily user to a Fortune 1000 exec.
- Track record of exceptional performance managing deployments of software across multiple teams and stakeholders, while meeting project deadlines, resulting in successful adoption and results for the customer
- You are creative and unbothered when you need to solve problems on the fly.
Nice to have
- Experience at a fast-growing startup
- Train and coach users, from end user to executive, through the change management
- Be directly responsible for a Gross Dollar Retention number
- Explore and deepen Enterprise value, partnering internally with Solutions Eng and Data Science
- Be persistent and ensure your messages land with the right audiences
- Travel ~10-15% of the time to customer sites
Compensation
- $10k-$15k
This listing is sourced directly from Siro's careers page and normalized into a canonical job model.