Silvur
Insurtech Product Specialist
United States
Sponsorship not specified$90k-$110kDetected 35 days ago
Product ManagementProduct StrategyHubSpotAccount ManagementExcelCommunicationCollaboration
About the role
- There will be lots of unknowns, things to figure out.
- You will be an employee of Silvur Technology Services.
Responsibilities
- We're committed to building a team that reflects the diverse communities we serve and creating a workplace where everyone feels valued and included.
- Excellent relationship-building, communication, and project-management skills Comfort leading cross-functional initiatives with internal and external stakeholders
Requirements
- We want to be transparent so you can self-select accurately: This role requires the ability to 'Thrive in 0→1' environment.
Compensation
- $90,000 - $110,000 per year, depending upon experience.
- Incentive: This role is eligible for incentive with a target of up to $40,000 depending on results.
Benefits
- Employees receive a total compensation package including salary, options, health benefits (healthcare, vision, and dental), paid time off + holidays, and 401k with employer contribution.
- You will work in a flexible environment with an impact-driven, high-growth team that is changing the future of retirement healthcare.
- In this role you will be accountable for product adoption, enablement, and long-term partner health.
Company info
- Silvur is modernizing what retirement decision-making in America looks like.
- We partner with financial institutions to deliver world-class tools and educational resources to their account holders-including personalized content, calculators, and connections to healthcare and financial services-to support the critical decisions their members make in their 50s, 60s, and through retirement.
- Our tech powered insurance platform guides these members through the biggest health and wealth decisions of their life.
- Our white-labeled online platform is available to millions of credit union members and has been named to the Forbes Fintech 50 Most Innovative Companies.
- We've been featured in The New York Times, Fortune, CNBC, and Yahoo!
- Finance, and are backed by leading VCs like Anthemis and strategic investors including Curql, Reseda Group, Idaho Central Credit Union, Maps, WESECU, and Mission Federal Credit Union.
- About the Role Silvur is looking for a Product Specialist to serve as the central expert on our Insurance platform across a large and growing portfolio of credit union partners.
- You'll manage 16+ active credit union partners, which means your success depends not just on relationship quality but on your ability to build repeatable playbooks, scalable training programs, and data-informed engagement strategies that work across a large book of business.
- What You'll Own Product Adoption & Partner Enablement Serve as the primary product expert for Silvur's Insurance platform across all active credit union partners Design and deliver scalable training programs for credit union staff, in-branch teams, and executive stakeholders in collaboration with local Silver Insurance agents Build repeatable enablement materials, playbooks, and resources that can be deployed efficiently across a large partner portfolio Partner Relationship Management Own the ongoing relationship for 16+ credit union partners, serving as the primary point of contact for product questions, support escalations, and program optimization Manage quarterly business reviews and proactive check-ins to surface adoption gaps, celebrate wins, and align on goals Identify and act on opportunities to deepen product usage within existing accounts Onboarding & Implementation Lead new partner onboarding end-to-end - from kickoff through full program deployment - with a structured, education-first approach Coordinate project timelines, training delivery, and onboarding documentation across internal and partner teams Tech and AI Curiosity Excitement to build AI-first delivery model Comfort with Claude, ChatGPT is essential as you will be building automations to support scaling partner deliverables Data, Reporting & Cross-Functional Collaboration Establish and monitor referral tracking, engagement metrics, and product utilization data across the portfolio Surface insights and trends to internal teams; translate partner feedback into actionable product and process recommendations Partner with operations, product, and marketing teams to improve member outcomes and influence the product roadmap
- Ideal teammate will excel working in an ambiguous environment where you have to figure out processes from scratch and not rely on Executives to provide all the answers Preferred Qualifications 5+ years of experience in partner success, client onboarding, account management, or product specialist roles - ideally managing large portfolios (10+ accounts) Startup experience required; you're comfortable with ambiguity and building process where none exists Background in insurance, financial services, or B2B2C platform partnerships Experience collecting and analyzing data to make informed decisions Comfort across a modern, AI first lightweight tech stack - Claude, Google Workspace (Docs, Sheets, Slides), HubSpot, Asana, Canva+.
- We use Claude all day!
- You may choose the technology you need to help you excel in your role.
Equal opportunity
- This role is eligible for incentive with a target of up to $40,000 depending on results.
- Silvur Technology Services is an equal opportunity employer.
This listing is sourced directly from Silvur's careers page and normalized into a canonical job model.