University of New Orleans

University of New Orleans

MES Patient Access & Interoperability - Coordinator 1

Baton Rouge, La

Sponsorship not specified$40k-$50kDetected 1 hour ago
Customer SupportCommunicationMicrosoft Office

About the role

  • Responsible for answering and returning calls from the Patient Access and Interoperability queue of the Automatic Call Distribution (ACD) hotline.
  • Responsible for the investigation, documentation and reporting of claim issues and/or discrepancies reported by members utilizing the Patient Access and Interoperability platform.

Responsibilities

  • Please upload the following documents in the Resume/Cover Letter section.

Requirements

  • Bachelor's Degree or 6 years professional experience in lieu of the degree.
  • Advanced degree.
  • Minimum one year of professional experience with Medicaid eligibility.
  • Minimum one year of professional experience with the MMIS mainframe system.
  • Minimum two years of professional experience with Customer Service Call Center.
  • The required information is listed below in the job posting.
  • You must complete all required portions of the application and attach the required documents in order to be considered for employment.
  • Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
  • Required Attachments
  • Applications that do not include the required uploaded documents may not be considered.
  • Great attention to detail and follow up.
  • Excellent written and verbal communication skills
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
  • Minimum two years of professional experience with Medicaid or private health insurance claim processing.
  • SALARY: 40-50k

Nice to have

  • Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter.
  • The search committee will use this information during the initial review of application materials.
  • References will be contacted at the appropriate phase of the recruitment process.
  • This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
  • LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.
  • Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Skills

  • Assist recipients with accessing third party applications authorized to share Louisiana Medicaid recipient information.
  • Assists higher level Managers with special projects and/or other duties as assigned.

Compensation

  • $40k-$50k
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This listing is sourced directly from University of New Orleans's careers page and normalized into a canonical job model.