accessiBe
Information Technology Intern
New York · Intern · Internship
Sponsorship not specified$15k-$20kDetected 28 days ago
AccessibilityJiraCustomer SupportCommunicationOrganizational Skills
About the role
- This internship is a great opportunity for a college student candidate to gain hands-on experience in a modern corporate IT environment.
- This candidate needs to be local to New York City, as this role is a onsite position.
- Our environment is primarily macOS and some Windows devices, and we use tools such as Google Workspace, JumpCloud, Zoom, Slack, Jira, and other SaaS platforms.
Responsibilities
- Provide basic Tier 1 support for employee workstations, printers, Wi-Fi, account access, Zoom, Slack, and Google Workspace questions
- Triage help desk tickets, gather relevant details, document troubleshooting steps, and escalate issues appropriately
- Manage information technology assets by updating inventory records for laptops, monitors, and related equipment
- Support IT operations such as hardware audits, equipment organization, software rollout tracking, and process cleanup
- Willingness to learn, ask questions, document work, and follow established procedures
Nice to have
- College student, ideally pursuing a degree in IT, computer science, or a related field
- Basic understanding of networking, MFA, SaaS applications, computer hardware, or endpoint management is a plus
- Prior customer service, helpdesk, campus IT, retail tech, or troubleshooting experience is a plus
Skills
- Strong communication skills and a helpful, professional attitude
- Good organizational skills and attention to detail
Compensation
- $15k-$20k
Company info
- accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it's a passion.
- Each day you're surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers.
- We care about all people, regardless of their ability.
- We hire people that are determined to succeed and who are not afraid of rapid change.
- Our core values showcase who we are and we strive to focus on excellence and sincerity.
Visa & Work Authorization
- ual opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law
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This listing is sourced directly from accessiBe's careers page and normalized into a canonical job model.