Redeploymentmedtronic

Redeploymentmedtronic

Clinical Specialist, CST - San Francisco Bay Area

Bay Area, California, United States of America

Sponsorship not specified$76k-$114kDetected 20 hours ago
LinuxCustomer SuccessCustomer SupportRoboticsVoIPRadiologyCommunicationPublic Speaking

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odds of building a lasting career here

26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • We anticipate the application window for this opening will close on - 7 Aug 2026 Careers that change lives start here.
  • A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement.
  • As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.

Responsibilities

  • Maintain system hardware and software to maximize system performance.
  • Performs system preventative maintenance.
  • Acts as the primary Medtronic customer liaison for repair and technical support issues.
  • Maintains familiarity with status of calls and issues at customer sites.
  • Reports necessary complaints and partners with CSM/NRC to ensure full resolution
  • Participates in in-house sponsored customer training at designated sites for both internal and external partners
  • Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
  • Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures
  • Supports more complex, new image-guided products and applications to physicians and hospital staff.
  • Works as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service expectation goals.

Requirements

  • To be considered for this role, please ensure the minimum requirements are evident on your resume.
  • We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region.
  • Is responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services.

Nice to have

  • RT and/or MRI certification
  • Prior experience with Image Guided Systems
  • Prior experience with MRI
  • Operating room experience
  • Ability to work efficiently and autonomously with little direction when outside of clinical events
  • Ability to attend national meetings, district meetings and other training as requested
  • Ability to lift up to 40 pounds
  • Ability to sitting, standing, and/or walking for 8+ hours per day

Compensation

  • and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
  • In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

Benefits

  • Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
  • Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year.
  • Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
  • Guided by our Mission-to alleviate pain, restore health, and extend life-we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.

Company info

  • At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.
  • In addition, your driving record will be reviewed and will be considered as part of your application.
  • U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.
  • Provides telephone clinical support to customers.
  • Provide service to customers per their individual needs.
  • Updates customers on tips, shortcuts and suggestions, as appropriate.
  • Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers

Visa & Work Authorization

  • U.S. Work Authorization & Sponsorship
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