Reeds
Store Operations Support Specialist
Wilmington, North Carolina, United States · Full-time
Sponsorship not specifiedDetected 43 days ago
HRISCommunicationMicrosoft Office
About the role
- REEDS Jewelers is excited to post this important position to join our operations team!
- By creating and providing a shared language, this role will improve clarity, consistency, alignment, efficiency, and scalability to achieve cross-functional wins for the company.
- Answering and interacting with store associates through a multitude of channels, including calls, emails and chat.
Responsibilities
- Directly provide support to the Director of Store Operations and the Manager of Store Operations in all aspects of daily business.
- Conduct business affairs in a legal and ethical manner, building a socially conscious environment.
- As the Store Operations Support Specialist, you will be connecting with our store associates and embracing every opportunity to be their advocate and provide them with the answers they are seeking the first time they have an inquiry.
- The Store Operations Support Specialist has a deep understanding of company policies and procedures and understands associate and manager needs, goals, and behaviors.
- This position is the central hub of knowledge, guidance, and support for operational leaders.
Requirements
- You must be able to create a professional relationship with coworkers, that also contains levels of personal touch which illustrates each issue is personally cared for.
- Must have impeccable attention to detail and follow through.
Benefits
- Provide assistance & rectify care plan reimbursement claims and sales errors Develop and maintain training documents for store associates.
- REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off.
- Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!
Equal opportunity
- REEDS Jewelers is an Equal Opportunity Employer.
This listing is sourced directly from Reeds's careers page and normalized into a canonical job model.