ODell HVAC Group

Inside Sales Associate

Nepean, Ottawa region

Sponsorship not specified$65k-$75kDetected 23 days ago

AccessibilityCRMSalesExcelERPCommunicationTime ManagementMicrosoft OfficeNetSuite

About the role

You will play a key role in ensuring opportunities progress efficiently from initial inquiry through order fulfillment while delivering exceptional customer service.
If you need accommodations during the hiring process or on the job, please contact us.
We believe that accessibilityisntjust a requirement;itspart of creatinga great placeto work for everyone.For any accommodation requests or questions, reach out to Human Resources.

Respond to customer inquiries and provide product, pricing, and lead-time information.
Prepare accurate and competitive quotations, including support for special pricing requests and bid-spec tenders.
Follow up on quotations and sales opportunities to support conversion and customer responsiveness.
Maintain accurate and up-to-date information within ERP and CRM systems.
Support the preparation of technical submittals, documentation, and drawing packages.
Manage multiple priorities and respond effectively to urgent requests in a fast-paced environment.
Contribute to continuous improvement initiatives and support overall team efficiency.

Minimum of two (2) years of experience in inside sales, sales support, project coordination, or a related role.
Strong proficiency in Microsoft Office (Word, Excel, Outlook, Teams), with experience using ERP and CRM systems
Ability to read and interpret technical drawings and specifications is an asset.
Experience preparing quotations, estimates, or supporting complex sales processes.
Ability to communicate in both English and French is considered an asset.

$65,000-$75,000 annually
We are seeking an Inside Sales Associate to join ourSales team in our Ottawa - NepeanOffice.
Reporting to the Regional Sales Manager, you will support the sales process by responding to customer inquiries, preparing quotations, coordinating project opportunities, and working closely with customers, vendors, engineers, and internal teams.
You will play a key role in ensuring opportunities progress efficiently from initial inquiry through order fulfillment while delivering exceptional customer service.
What You'll Be Doing
Respond to customer inquiries and provide product, pricing, and lead-time information.
Compensation: $65,000-$75,000 annually

Competitive Salary & Profit Sharing We recognize and reward contributions to our success.
Comprehensive Benefits, Health Spending Account, & RRSP Plan We invest in your well-being and future.
Professional Development We support continuous learning and career growth for all roles.
Company-Wide Holiday Shutdown Enjoy paid time off during the holiday season.
Post-secondary education in Business, Engineering Technology, or a related field, or an equivalent combination of education and experience.

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada.
Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.
Why Work for O'Dell HVAC Group?
At ODell HVAC Group, we are committed to a people-first workplace.
Liaise with customers, vendors, engineers, and internal teams to confirm project requirements and support project success.
Communicate proactively with customers regarding order status, lead times, and product details.
We are seeking an Inside Sales Associate to join ourSales team in our Ottawa - NepeanOffice.

This listing is sourced directly from ODell HVAC Group's careers page and normalized into a canonical job model.